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SMB Community Podcast - Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.

Technology Tech News Entrepreneurship News Business
Update frequency
every 6 days
Average duration
25 minutes
Episodes
498
Years Active
2012 - 2025
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Go To Market with Remote Support Service

Go To Market with Remote Support Service

This SMB Community Podcast is the sixth in a six-part series entitled Go To Market with Remote Support Service, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP.

Dave starts out t…

00:09:40  |   Thu 20 Dec 2018
Take Control and the Customer Experience

Take Control and the Customer Experience

This SMB Community Podcast is the fifth in a six-part series entitled Take Control and the Customer Experience, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP.

In this episode,…

00:11:28  |   Thu 13 Dec 2018
Episode Four: A New Hope for Security – with Dave Sobel

Episode Four: A New Hope for Security – with Dave Sobel

This SMB Community Podcast is the fourth in a six-part series entitled Episode IV: A New Hope for Security, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP.

As you might imaging…

00:17:24  |   Thu 06 Dec 2018
Successfully Implement Your Cloud Service Bundle

Successfully Implement Your Cloud Service Bundle

This SMB Community Podcast is the third in a six-part series entitled Successfully Implement Your Cloud Service Bundle, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. For six e…

00:12:06  |   Thu 29 Nov 2018
Break-Fix vs. Managed Services – with Dave Sobel

Break-Fix vs. Managed Services – with Dave Sobel

This SMB Community Podcast is the second in a six-part series entitled Break-Fix vs. Managed Services, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP.

For six weeks, we’ll be t…

00:15:02  |   Thu 15 Nov 2018
What to Look for in a Remote Support Tool – with Dave Sobel

What to Look for in a Remote Support Tool – with Dave Sobel

This SMB Community Podcast is the first in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP.

Fo…

00:12:48  |   Thu 08 Nov 2018
Manuel Palachuk – Agile Service Delivery

Manuel Palachuk – Agile Service Delivery

This SMB Community Podcast features my brother Manuel, discussing his new Agile Service Delivery philosophy and training.

Basically, Agile Service Delivery applies the principles of “agile” to the in…

00:30:34  |   Thu 04 Oct 2018
Nigel Moore on the Tech Tribe, Community, Culture, and More

Nigel Moore on the Tech Tribe, Community, Culture, and More

This SMB Community Podcast features Nigel Moore from The Tech Tribe. Topics include his community, crazy selling prices for MSPs, and a great discussion about building culture within your IT business…

00:30:17  |   Thu 27 Sep 2018
Jennifer Fields: Specialized Marketing for MSPs

Jennifer Fields: Specialized Marketing for MSPs

Jennifer Fields of Astek Marketing has been helping out with my SMB Roadshows this year. She implements marketing programs for managed service providers.

Jennifer has been helping MSPs for more than …

00:28:37  |   Thu 20 Sep 2018
Josh Peterson: Mergers, Acquisitions, and How to Survive as a Small Shop In a Fast Changing World

Josh Peterson: Mergers, Acquisitions, and How to Survive as a Small Shop In a Fast Changing World

I had a great interview with Josh Peterson of Bering McKinley (https://beringmckinley.com) about the state of our industry and what small IT consultants need to be paying attention to. Our first topi…

00:31:48  |   Thu 13 Sep 2018
Stephanie Chandler on The Nonfiction Book Publishing Plan

Stephanie Chandler on The Nonfiction Book Publishing Plan

Stephanie Chandler is a long-time friend and mastermind partner. We are happy to announce our first book project together – The Nonfiction Book Publishing Plan. Between us, we have almost thirty book…

00:28:26  |   Thu 06 Sep 2018
Frank Bravata: Use Speaking to Get More Clients

Frank Bravata: Use Speaking to Get More Clients

Frank Bravata is a technology expert, serial entrepreneur, public speaker, best-selling author, podcaster and Veterans’ supporter. He works as a business technology coach assisting companies all over…

00:29:14  |   Thu 09 Aug 2018
Gil Cargill: Add 7 Figures to Your Top Line

Gil Cargill: Add 7 Figures to Your Top Line

Gil Cargill is a sales trainer and coach. In this interview he talks about the importance of business-focused communication during sales calls.

Too many technicians thing clients care about technolog…

00:29:30  |   Thu 12 Jul 2018
James Kernan on Gamification within Your MSP Business

James Kernan on Gamification within Your MSP Business

James Kernan is a business, “success,” and sales coach. He has owned and built some very successful managed service companies.

This SMB Community Podcast with James Kernan covers “Gamification” withi…

00:29:22  |   Fri 29 Jun 2018
Doug Hazelman: Cloudberry Cloud Backup

Doug Hazelman: Cloudberry Cloud Backup

Doug Hazelman is the VP of Technical Marketing at Cloudberry.

We talked about Cloudberry’s cloud backup options as well as their managed service reseller program. (I didn’t know their cloud agents co…

00:28:10  |   Fri 04 May 2018
Ramey Bell: Improve Your Online Reviews – Automatically

Ramey Bell: Improve Your Online Reviews – Automatically

I interviewed Ramey Bell from Tech Reputation – www.techreputation.com. Tech Reputation automates the process of getting reviews posted on the major review sites. They also have a process to alert yo…

00:28:51  |   Thu 26 Apr 2018
Manuel Palachuk – Take Your Business to the Next Level

Manuel Palachuk – Take Your Business to the Next Level

I caught up with my brother, co-author, and fellow coach recently. It seems odd to interview my brother, but I have massive respect for Manuel. In addition to practicing a work/life balance that few …

00:30:35  |   Thu 12 Apr 2018
Nigel Moore – Building Community for MSPs

Nigel Moore – Building Community for MSPs

I had a great interview with Nigel Moore from My Technology Business (The Tech Tribe).

Nigel Moore

Nigel joins us from an hour north of Sydney, Australia. He tells us the story of how he sold his m…

00:31:00  |   Thu 05 Apr 2018
Harry Brelsford – What’s New and Exciting?

Harry Brelsford – What’s New and Exciting?

Harry Brelsford

In this SMB Community Podcast, Harry Brelsford from SMB Nation gives us an update on the latest and greatest from his world.

Highlights include the Spring SMB Tech Talks (Topics incl…

00:32:46  |   Thu 29 Mar 2018
Interview: Herman Pool / Vertical Axion

Interview: Herman Pool / Vertical Axion

If you’ve attended an ASCII Success Summit in the last few years, I’m sure you’ve run into Herman Pool from Vertical Axion (www.verticalaxion.com).

If you haven’t attended an ASCII Sucdess Success Su…

00:31:14  |   Sun 25 Mar 2018
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