Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
This SMB Community Podcast is the fifth in a six-part series entitled Take Control and the Customer Experience, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP.
In this episode,…
This SMB Community Podcast features my brother Manuel, discussing his new Agile Service Delivery philosophy and training.
Basically, Agile Service Delivery applies the principles of “agile” to the in…
This SMB Community Podcast features Nigel Moore from The Tech Tribe. Topics include his community, crazy selling prices for MSPs, and a great discussion about building culture within your IT business…
Jennifer Fields of Astek Marketing has been helping out with my SMB Roadshows this year. She implements marketing programs for managed service providers.
Jennifer has been helping MSPs for more than …
I had a great interview with Josh Peterson of Bering McKinley (https://beringmckinley.com) about the state of our industry and what small IT consultants need to be paying attention to. Our first topi…
Stephanie Chandler is a long-time friend and mastermind partner. We are happy to announce our first book project together – The Nonfiction Book Publishing Plan. Between us, we have almost thirty book…
Frank Bravata is a technology expert, serial entrepreneur, public speaker, best-selling author, podcaster and Veterans’ supporter. He works as a business technology coach assisting companies all over…
Gil Cargill is a sales trainer and coach. In this interview he talks about the importance of business-focused communication during sales calls.
Too many technicians thing clients care about technolog…
James Kernan is a business, “success,” and sales coach. He has owned and built some very successful managed service companies.
This SMB Community Podcast with James Kernan covers “Gamification” withi…
Doug Hazelman is the VP of Technical Marketing at Cloudberry.
We talked about Cloudberry’s cloud backup options as well as their managed service reseller program. (I didn’t know their cloud agents co…
I interviewed Ramey Bell from Tech Reputation – www.techreputation.com. Tech Reputation automates the process of getting reviews posted on the major review sites. They also have a process to alert yo…
I caught up with my brother, co-author, and fellow coach recently. It seems odd to interview my brother, but I have massive respect for Manuel. In addition to practicing a work/life balance that few …
I had a great interview with Nigel Moore from My Technology Business (The Tech Tribe).
Nigel Moore
Nigel joins us from an hour north of Sydney, Australia. He tells us the story of how he sold his m…
Harry Brelsford
In this SMB Community Podcast, Harry Brelsford from SMB Nation gives us an update on the latest and greatest from his world.
Highlights include the Spring SMB Tech Talks (Topics incl…
If you’ve attended an ASCII Success Summit in the last few years, I’m sure you’ve run into Herman Pool from Vertical Axion (www.verticalaxion.com).
If you haven’t attended an ASCII Sucdess Success Su…