SMB Community Podcast

Karl sat down with Chris Timm of Sondela Consulting and Autotask PSA consultant. Listen in as they dive into the roll of PSAs in your Managed Services business, setting up Autotask for success, and t…

James Kernan meets up with Matt Solomon and Natasha Boyko discuss the evolution of ID Agent and how serious they are about supporting their vendors.

ID Agent provides Dark Web Monitoring + Phishing S…

Karl meets with Susanne Tedrick about her new book: Women of Color in Tech: A Blueprint for Inspiring and Mentoring the Next Generation of Technology Innovators. Susanne also gives great advice about…

Host Karl Palachuk meets up with Simon Severino to talk about how a strategy sprint can double your sales conversions - even during this tough sales climate.

Learn what your bottleneck is with a free…

Karl sat down with Community Leaders Amy Babinchak and Joshua Liberman to talk about remote work.

Amy runs Harbor Computer Services, which always runs a remote operation. They invite all employees in…

James Kernan meets with Danny Jenkins to discuss how ThreatLocker adds a new and different level of security for MSPs. 

ThreatLocker CEO, Danny Jenkins is a technical guru with a deep understanding o…

Nigel built and sold a managed service business - and survived the last big recession. In this interview he talks with Karl Palachuk about the lessons he's learned.

Nigel went on to found the Tech Tr…

Host Karl Palachuk meets up with Justin Esgar to talk about the ACES Conference 2020: The Prequel - a free conference for all small to medium business owners, to help them survive and thrive in a pos…

Host Amy Babinchak talks with Janet Schijns about how to generate demand, social selling, tactics to use when times are bad and community based IT marketing - you won't want to miss this.

Janet Schij…

Host James Kernan interviewed Tim Taylor.

Tim is the Founder and President of TaylorWorks, Inc., a leading Managed Service provider in Central Florida. For over 20 years, TaylorWorks has provided com…

Interview: Harry Brelsford from 420MSP

Harry joins us for the one year anniversary of the launch 420 MSP (www.420MSP.com).

Harry released How to Be an MSP - vertical edition focused on the cannabis …

Host James Kernan interviewed Yoram Baltinester for this show.

Yoram has been coaching and leading seminars since 1989. His fast, fierce and focused approach has earned him the nickname “The Personal…

My friend Ryan Morris (from Morris Management Partners) normally hangs out on the Killing IT Podcast. But today he joined me here to talk about our industry from three different perspectives: Vendor,…

Amy Babinchak is back, this time to question the relevancy of RMM and PSA tools with Amy Luby, founder of SMB Managed Services Community.

The technical landscape is constantly evolving, specifically …

I was happy to catch up with Mike Michalowicz, author of Profit First, Surge, The Pumpkin Plan, and his newest release Clockwork.

By his 35th birthday, Mike had founded and sold two companies - one t…

Catch Amy's Q&A with MSP owners Leon Black and John Zanazzi on her recent whitepaper: How to Build a Valuable Local LinkedIn Network. Get clarity on who to target, how often to post and more. 

Find A…

This week we had Small Biz Thoughts employee Dylan Dahlquist (Quest) on the show. Dylan is certified in Google Adwords and has been supporting the Small Biz Thoughts brands since 2019. Listen in to h…

Had a great talk with C.J. Ezell who launched his newest business, CrossBay Digital Marketing in January. His offerings include web design/hosting, reviews, and local SEO. We also talk about working …

I was very pleased to catch up with Amy Babinchak - One of the new hosts for this podcast - and talk about employee training.

This podcast grew out of a series of private emails we exchanged, which g…

I always like to catch up with Chip Reaves from Bigger Brains. Here we're talking about Online Training as a Service.

Chip is a 30-year IT channel veteran who has built five MSP or related businesses…