In Before The Lock

“What are some crucial qualities of a community leader? Do you suggest promoting from within and how do I know who to target?” — Kelly Klein

“Are there certain company characteristics that are indicators whether a community will have a higher chance of success?” — Brian Koffler

“What are the biggest things you tell companies to watch out for when they come to you with the idea of ‘I want to launch a customer community’ for the first time?” — Udit Lakhotia

“NFT and Web3 communities: does financial incentive dilute the sense of community? Is financial incentive/interest a good 'common interest'?” — Ilker Akansel

“How best to approach when you work for an org that already has a wider community - but you're asked to build a secondary community for something more niche? The wider community is managed by a diffe…

“How do you rebuild trust in a community where trust has been shattered?” — Cole Zerr

“What are your thoughts on an in-person Community summit? When is a good time in the Community lifecycle to consider hosting one? What benefits/ROI do you expect from it?” — Lauren

“How do you see the role of email in connecting with your community? And how do you see it changing?” – Hannah Whalen

“How can you gauge the 'health' of a community? What indicators or behaviors do you look for?” – Jessica Erhart