Hotel Moment
Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific.
Once a week, we speak with hospitality professionals who have a real sense of what it’s like to work in this industry and what the direction of travel and consumer trends mean for the world right now.
Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers.
- Update frequency
- every 10 days
- Average duration
- 27 minutes
- Episodes
- 146
- Years Active
- 2020 - 2025
How the cloud can improve hotel operations | with Matthijs Welle
It can be difficult to switch to a new way of doing things, but a different approach can completely transform your business.
This week on the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and…
Hospitality from a global view | with Rob Mangiarelli
Because guest expectations vary around the globe, hotel operations look a little different in every country.
This week on the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Rob Mangiarelli…
Taking care of your staff to deliver exceptional guest experiences | with Paul Hitselberger
Fundamentally, the guest experience is at the core of hospitality.
This week we talk with Paul Hitselberger, COO of First Hospitality as he delivers a compelling perspective as to why people are at …
Budget season from a hotelier's perspective | with Johnathan Capps
Budget season is upon us.
This week we get a hotelier's perspective. We talked to the CRO of Charlestowne Hotels, Johnathan Capps, about forecasting accurately, drilling down comp sets, and including…
Innovation & tech adoption in hospitality | with Fabricio Titiro
The hospitality industry always seems to be behind the curve when it comes to technology.
How can we in hospitality be more innovative and adopt technology with confidence?
Fabricio Titiro, the Direct…
Labor trends, flexible scheduling, and creative staffing solutions | with Peter Ricci
A lot of people left the hospitality and travel industry during the pandemic. Either they were laid off, lost their jobs, or decided to take new ones in different industries.
But, are they coming bac…
Cautious optimism for the travel industry in late 2022 | with Noreen Henry
Does it feel like the travel and hospitality industry is finally getting back to normal?
People are flying and traveling again, bookings have been increasing, and occupancy has been rising. ADR and Re…
Tammy Pahel on the evolution of managing a spa during the pandemic era
Jennifer Suski is back!
After a few months out, she is hosting the Hotel Moment podcast again.
With a 4-month-old around (we're not telling if he made an appearance!), Jen sat down to chat with Tammy P…
Mark G. Vincent on hospitality learnings after a year of being pushed to the limit
This week on the Hotel Moment podcast, we sat down with Mark G. Vincent, Chief Information Officer at Millennium Technology Group and CIO for Rosen Hotels & Resorts in Orlando.
With over 25 years of …
Dr. Romie Mushtaq on the "Busy Brain", workplace wellness, and mindfulness
Do you set reminders on your phone to take a break from your work? Do you have an alarm that reminds you to switch off and chill out?
If that sounds familiar, you'll love this week's Hotel Moment podc…
Max Starkov on the need for innovation & technology in the hospitality industry
1.73 million. The U.S. Bureau of Labor Statistics lists 1.73 million job openings in the hospitality and leisure industry.
Too many jobs and no takers. What do we do as an industry?
Max Starkov, a Hosp…
Tyler Lavin on how citizenM is disrupting the hotel industry
How many staff do you think it takes to run a 272 room citizenM hotel in Boston?
If you guessed 7, you’re correct!
This week on the Hotel Moment podcast, we chat with Tyler Lavin, VP of Development and…
David Millili on hotels' adoption of tech
What did the first contactless elevator at a New York City hotel look like way back in 1995?
David Millili knows. He was the GM at that New York hotel - opening it when he was in his mid-20s.
As a hosp…
The staffing crisis on the future of the hospitality industry
Chipotle set the standard high for restaurants by offering competitive benefits and career pathing. Will someone do the same thing for hotels?
It may be necessary as hotels are trying to quickly ramp…
Kristi White on what to do when group bookings are on an upswing
For four months in a row, meetings and events bookings across US hotels have been going up.
In May this year, the number of attendees reached 2019 levels already.
What’s next?
How can sales teams at …
Alex Ekbatani on housekeeping theatre and what really matters to guests
Ever seen the laundry space of a hotel? Sheets, towels being meticulously washed, ironed, folded?
In September, if you are in Orlando, Florida, you can walk into a hotel with an open plan laundry spa…
Jeremy Marquard on the return of group meetings and events
As hoteliers, we have one more thing to look forward to now.
Meetings and events are back in demand. Group data from Knowland (the leader in meeting and event data) for May indicates a 28.4% increase …
Nicholas Gandossi on hospitality properties post-pandemic
This summer may give rise to the concept of ‘revenge travel' after months of being confined to our homes. Hotels properties and staff are bracing for the surge.
This week, Nicholas Gandossi, a Hospita…
Deep Dive: Unlocking the staffing crisis
“4 people applied to my job ad from last month”
Across our hospitality industry, we are in a staffing crisis. As hotels try to quickly ramp up and rehire staff, they are discovering that no one wants…
Wendy Kallergis on the booming industry in Greater Miami
Miami is on a roll.
The week ending May 15, saw Miami reporting higher ADR and RevPAR than even 2019, reports STR. The figures reflect a trend that has been consistent for months.
What is Miami doin…