CXChronicles Podcast
Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!
CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders.
CXC is constantly focusing on how we can strive to provide great customer experience and service content and information, regardless of your company's industry or space! Visit our website today at www.cxchronicles.com or check us out on Instagram/FB/Twitter using our handle @CXChronicles.
- Update frequency
- every 9 days
- Average duration
- 36 minutes
- Episodes
- 251
- Years Active
- 2018 - 2025
CXChronicles Podcast 204 with Melissa Kwan, Co-Founder and CEO at eWebinar
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #204 we welcomed Melissa Kwan, Co-Founder and CEO at eWebinar based in Vancouver, British Columbia.
Melissa is a 3rd time bootstrapp…
CXChronicles Podcast 203 with Steve Cornwell, SVP Strategy, Customer Education at Gainsight & Founder of Northpass
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #203 we welcomed Steve Cornwell, Senior Vice President of Strategy, Customer Education at Gainsight and Founder of Northpass based in…
CXChronicles Podcast 202 with Cytandra G. Hoover, Solution-Oriented Mission-Driven Global Leader | Chief Member | Proud Single Mother
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #202 we welcomed Cytandra G. Hoover, MBA based in the Greater Chicago Area.
Cytandra is a 🌐 Dynamic global strategic operations leade…
CXChronicles Podcast 201 with Jeanette Wiley, Project Manager CX at Owl Labs
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #201 we welcomed Jeanette Wiley, Project Manager - CX at Owl Labs based in Boston, MA.
With the rise of the hybrid & remote work pl…
CXChronicles Podcast 200 with Tom Shoemaker, VP of Product Marketing at Propel
Hey CX Nation,
In this week's episode of The CXChronicles Podcast we celebrate our #200 episode by welcoming Tom Shoemaker, VP of Product Marketing at Propel based in Santa Clara, CA.
Propel helps pr…
CXChronicles Podcast 199 with Somya Kapoor, CEO at The Loops
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #199 we welcomed Somya Kapoor, CEO & Co-Founder at TheLoops based in San Jose, CA.
TheLoops Intelligent Support Operations platform pro…
CXChronicles Podcast 198 with Alex Ross, Chief Operating Officer at Hire Horatio CX
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #198 we welcomed Alex Ross, Chief Operating Officer at Hire Horatio CX based in New York, NY and Santo Domingo, Dominican Republic.
Hir…
CXChronicles Podcast 197 with Evan Klein, Founder & President of Satrix Solutions
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #197 we welcomed Evan Klein, Founder & President of Satrix Solutions based in Scottsdale, Arizona.
For 25+ years, Evan Klein has been r…
CXChronicles Podcast 196 with Morgan J. Ingram Founder & CEO at Ascension Media Productions
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #196 we welcomed Morgan J. Ingram based in Atlanta, GA.
Morgan was named a 4x LinkedIn Top Sales Voice and hosts the Muffins with Morg…
CXChronicles Podcast 195 with Valentin Radu, CEO at Omniconvert
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #195 we welcomed Valentin Radu, CEO at Omniconvert based in Bucharest, Romania & New York.
Omniconvert partners with their clients to …
CXChronicles Podcast 194 with Emily Gray, Chief Customer Officer at Playvox
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #194 we welcomed Emily Gray, Chief Customer Officer at Playvox based in Sunnyvale, California.
Playvox's powerfully simple workforce …
CXChronicles Podcast 193 with Agnese Spona, Managing Director at MadeFor.
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #193 we welcomed Agnese Spona, Managing Director at MadeFor. based in Amsterdam, Netherlands.
MadeFor provides learning experiences t…
CXChronicles Podcast 192 with Michael Israel Head of Field Service Evangelism at Zuper
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #192 we welcomed Michael Israel, Head of Field Service Evangelism at Zuper based in Seattle, WA.
Zuper is building digital solution…
CXChronicles Podcast 191 with Ivaylo Yorgov, Managing Director at GemSeek
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #191 we welcomed Ivaylo Yorgov, Managing Director at GemSeek based in London, England.
GemSeek is an award-winning Customer Experien…
CXChronicles Podcast 190 with Natalie Onions, VP of CX at Customer.io
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #190 we welcomed Natalie Onions, Vice President of Customer Experience at Customer.io based in Columbus, OH.
Customer.io is a versati…
CXChronicles Podcast 189 with Joel Passen, Co-Founder at Sturdy
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #189 we welcomed Joel Passen, Co-Founder at Sturdy based in Portland, OR.
Before co-founding Sturdy, a next-gen customer intelligenc…
CXChronicles Podcast 188 with Ken Peterson, President CX at QuestionPro
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #188 we welcomed Ken Peterson, President CX at QuestionPro based in Austin, TX.
Ken has over two decades of experience in the custome…
CXChronicles Podcast 187 with Mark Slatin, Founder at EmpoweredCX
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #187 we welcomed Mark Slatin, Founder at EmpoweredCX based in Lewes, Delaware.
Mark helps his clients by listening to them and really…
CXChronicles Podcast 186 with Jay Baer, Founder of Convince & Convert
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #186 we welcomed Jay Baer, Founder of Convince and Convert based in Bloomington, IN.
Jay is a Marketing & CX expert + Hall of Fame Ke…
CXChronicles Podcast 185 with Celia Fleischaker, CMO at Verint
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #185 we welcomed Celia Fleischaker, Chief Marketing Officer at Verint based in New York.
Verint® helps the world’s most iconic brands…