Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.
Although the barrier to entry into the fashion industry is low, it’s also fickle and highly competitive. Yet, when Kevin Afuwah and two childhood friends started Royal Kulture, their unique spin on d…
“Scaling must be done with scientific precision.” Sage advice from branding expert, Maureen Mwangi. She helps product-based companies become retail-ready with strategies rooted in data analytics and …
Laura Cathcart Robbins is an avid reader and dreamed of one day penning her own book. In 2018, she arrived excited at a popular writer’s retreat, only to leave dismayed when she realized she was the …
Amal Hassan is living proof of the tenacity required to build, grow, and scale a business. She started a contact center three different times only to be forced to shut down. The fourth time was the c…
Lynn Bonner’s tenure at Big 4 consulting firms, as a VP at U.S. Bank, and as a Founder is a trifecta of scaling success stories. She knows it takes energy, leadership, and action to get things done. …
There are several ways you can scale your company, one being a Merger & Acquisition (M&A). But be careful. As Jeffrey Musgrove warns, “M&As always make sense on paper. The difficulty is the people pa…
Henry Kaminski started his marketing agency, Unique Designz, on a high. The clients and money flowed in. But all of that changed after Hurricane Sandy. Suddenly his bank account had a negative $2,500…
Scaling your subject matter expertise may seem impossible, especially when people think consulting firms can’t scale. It isn’t true, as evidenced by Dorie Clark. She went from growing up in a small t…
There’s no one way to scale, but a common and critical component is business infrastructure. Outgrow, a digital content marketing and technology company, is proof. In this episode, Saksham Sharda, th…
“Don’t grow alone. Ask for help.” Wise words from serial tech entrepreneur and investor, Jeff Wald. And he would know. After studying the causes of his first company’s failure, he resurfaced, and, in…
If accounting is the language of business, then technology is the language of scale. And today’s successful leaders must be fluent in both. After working as an engineer and B2B salesman in Silicon Va…
Kathleen Black values business infrastructure - it’s the basis for how she became one of the top real estate professionals in North America! She says, “When systems are clear, people are empowered.” …
In this Season 10 finale, host Alicia Butler Pierre unpacks the importance of converting “why” into “how” when facing business challenges. She uses this conversion as a backdrop to give updates on al…
Tasked with creating something that does good for the world, nine 10th and 11th graders conceived the HydroHat. It’s a wearable technology designed to reduce heat-related stress and injuries. Though …
Workflow improvement stumps small and large businesses alike. Where do you start? What framework will you use? As the founder of an emerging H.R. consultancy, Cornelius “Neil” Dowdell faces these que…
Incorporating technology into your workflows can significantly streamline operations. However, not all technologies integrate with each other. This leads to disparate data and worse, inaccurate analy…
“The answers to life are written in a book called YOU.” This quote comes from poet, Jeffrey Pollard. He’s self-published a series of poetry books and, naturally, wants to increase distribution. With …
As business leaders, we’re tethered to our laptops. After all, we can take them to in-person meetings, work on them while on an airplane, and use them at our home offices. But are we sacrificing comf…
Deborah Bailey, Cynthia Culbreath, and Karen Mills are on a mission. They’re helping entrepreneurs “get back to the basics of business” by harnessing their collective engineering and legal brainpower…
Necessity is the mother of invention. It’s what led to the creation of Thinksmart Whiteboard. When Joseph Powell realized there wasn’t a software on the market to emulate a collaborative whiteboard s…