WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Among most software, #ERP systems have always traditionally been the most hated. Each new ERP system that comes to the market seems to claim how they can either expedite the implementat…
A warehouse is a critical component to drive operational efficiency, especially if your company moves a lot of goods. The warehouse is also the area, which is typically the start of the…
Retaining customers is easier and cheaper than acquiring customers. But unless you continuously acquire, you might have growth challenges. You can't simply rely on word-of-mouth channel…
As you grow, you will be getting a lot of offers to get acquired. You might also be acquiring the companies, especially if you might not be able to meet your growth plans through organi…
The social proof is becoming real, especially for B2C and FMCG brands with the advancements in social media and influencer marketing concepts. Also, with the increased competition, it's…
What could you do if your business were not able to break through and grow as expected? What would you do if the close rate were extremely low and you couldn't do anything about it as y…
Traditional IT required you to stress test programming languages, databases, and server farms based on your expected workload. You designed the system based on the size of your organiza…
Procurement plays an extremely important role in ensuring that you have the right raw materials at the right place at the right time. They are also responsible for the S&OP planning, wh…
If you are an e-commerce business, you need to have your margins at your fingertips. Understanding your margins for each of your SKUs lets you know if any of the products might be a goo…
Most companies are very rarely effective with their pricing strategies. They might have very simplified pricing strategies such as cost-plus to avoid the analyst overhead and lose money…
The automotive industry has always been challenging for manufacturers and distributors serving it. You might have ultra-thin margins with every year the OEMs threatening to reduce the c…
How hard could running a store be? Isn't it as simple as keeping a bunch of products, renting a place, and selling? Also, how hard could it be when you have multiple locations where cus…
You can't spell Automotive without the mention of Plex. While not as penetrated as other bigger players such as Infor, Epicor, or SAP, Plex has had a significant impact on the ERP commu…
Even though CFOs and Controllers are responsible for driving the transformation inside the company, they often have to put the needs of their peers in operations, sales, and HR before t…
While free tools such as Google Analytics and Google Search Console can help you provide some insights into your funnel and customer behavior, you are simply scratching the surface with…
If you plan to acquire ISO or AS, one of the critical steps for this journey would be to go through the internal audit process. But who is responsible for internal audits? Is it the ext…
As you grow, you will go through several stages of S&OP maturity. Sales always conservatively estimate the inventory as they don't want to miss any opportunities. But finance executives…
You might not worry about vendors until one day your production line stops because you didn't realize that you had a single point of failure with your processes. You might also make a s…
Most large enterprise customers rarely look for an ERP solution outside of SAP, Oracle, and Microsoft as they offer comprehensive global solutions with localizations in most countries. …
Building information architecture for e-commerce companies is not easy. Most e-commerce companies serve B2B and B2C, so they need customer-facing websites along with an ERP. But then, w…