Operations with Sean Lane

If you look around your company today, it probably wouldn’t be hard to find people who had an idea or an opinion about how to make your sales process better. Everyone has one. Everyone has ten.

Ideas …

Operators are constant learners. We seek out new things, we aim to understand the "why" behind what’s happening around us. So what does it look like for an Operator to be dropped into a completely ne…

Ten years ago, I joined a newly-formed Fellowship program called Venture for America, a non-profit that takes recent grads and trains them as entrepreneurs to work at start-ups in lower-cost cities l…

Turn on the news, read a financial advice column, or just click refresh on LinkedIn and you’ll be bombarded with stories of layoffs, venture capital investments drying up, and companies tightening th…

When we first started this show, there was one podcast out there about Operations that people told us we should check out. That podcast is called “Second in Command."

The host of that podcast and our …

Everyone wants to say that they have a Revenue Operations team these days. Companies that didn’t have the function in recent years are suddenly scrambling to get on board this wave and staff up with …

Let’s face it: prospecting is really really hard. In 2022, there is more information than ever before at our fingertips to help us prospect, but there’s also more information than ever before to dist…

We can get caught up sometimes in what the most ideal and advanced versions of an Operations team can look like.

It can be easy to forget the early days of start-ups when an Operations team can be res…

How each of us learns is a pretty fascinating thing, isn't it? How we retain information, or more frequently, how we don’t retain it.

Our guest on this episode, Marcela Piñeros is an expert in learnin…

This week, we're throwing it back to the most popular episode of Operations ever.

It's hard to take what looks like a perfect plan on paper and translate that to real life. It's even harder inside of …

For our 75th episode, we wanted to focus on you, the Operators. What makes you tick? What are the characteristics we see in each other? What do we aspire to be?

On today’s episode, we’re going to answ…

There’s an “aha” moment when you’re teaching someone something. You become more clear in your own point of view and you realize how much you know about that particular topic.

That moment of realizatio…

What if someone told you they could increase your company’s bookings by 20 - 40%? Not a bad hook, right?

The strategy to support that hook comes from this week’s guest, Greg Callahan. Greg is a Partne…

What does it mean to create category? A lot of companies say they are creating their own category, so we wanted to talk to someone who is an expert in it.

That expert is Allison Pickens, former COO at…

It’s that time of year when everyone is taking stock of what they accomplished (and didn't accomplish) last year, so we decided to bring back one of our earlier episodes all about setting goals.

Lucki…

On this episode, we're taking you inside a recent LIVE panel hosted by Drift and Modern Sales Pros on a topic everyone in Operations has likely wrangled with at one point or another: alignment. And n…

It's fascinating to consider the different Operations approaches of consultant vs. in-house practitioners. Consultants have so many more data points and companies they’re exposed to than we do in-hou…

If you've worked in a start-up company, you know the feeling of when things really start to scale. Sales reps that used to do everything from prospecting to negotiation to support can no longer give …

In the more than 60 episodes of this show, we’ve learned a lot from our guests. But if you’re a regular listener to the show, you know we also ask our expert operators where they learn. 

At the end of…

Hypergrowth organizations are constantly evolving: product offerings change, go-to-market strategies shift, personnel turns over.

In Operations, we often have to help our companies through those seism…