The Independent Insurance Agency Playbook: The insurance business is all about playing an infinite game. Shane and Tonya discuss how to play the long-term game of being a successful agent and creating a culture of freedom for yourself.
Shane and Tonya pay tribute to the late Charlie Munger, and his incredible mindset can help your agency grow.
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Shane and Tonya discuss the one-hour business plan, finding the ONE most important thing, and why it's important to your agency's success.
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Shane and Tonya are joined by Kylie Lowery to discuss ways to manage being an agency owner, spouse, and parent during the holiday season.
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Shane and Tonya discuss a bizarre marketing campaign in Florida, the WKRP in Cincinnati Turkey Drop, and real, practical ways to market your agency successfully.
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As 2023 comes to a close, Shane and Tonya discuss the lists that make us productive and how to use them to prepare for success in the new year.
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Are you looking for a way to stand out from the crowded market of insurance agents? Shane and Tonya discuss using pet insurance as a door opener to new clients.
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Shane and Tonya discuss holiday business traditions: what to focus on, what to let go, and how to use them effectively.
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Shane and Tonya discuss the Mayflower expedition and what we can learn from the pilgrims to make our agencies successful in this hard market.
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Shane and Tonya discuss how other people's opinions can be a huge hindrance to success and how to overcome that challenge.
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Shane and Tonya are joined by Mike Boesl of Agency Convoy to discuss technology, training, overcoming fear, and making decisions on what products your agency needs.
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Tis the season for thankfulness, but in this hard market, it seems to be missing. Shane and Tonya discuss carrier challenges, having an attitude of gratitude, and the idea of "fake it till you make i…
Shane and Tonya discuss the different types of sales objections and how to authentically answer them.
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Shane and Tonya discuss sales, simplicity, authenticity, and how the Disney guest experience goals apply to us as independent insurance agents.
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Shane and Tonya discuss strategy with carriers, carrier CEO salaries, commission reductions by carriers, what customers think about how you get paid, and how to set your goals strategically.
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Shane and Tonya discuss advertising, what people people expect from insurance agents, and how to change that perception personally.
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Shane and Tonya discuss systems, automation, understand and expressing your why, digging in to the products that you have, and what happens when it doesn't work.
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Great advice for running your agency successfully, including talking about virtual assistants, focusing on others, improving work/life balance, and attitude.
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Shane and Tonya discuss the people you need as an agency owner, and why they are imperative to your success.
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Shane and Tonya share the best pieces of business advice they have even been given - and how those thoughts have shaped their success. From finances to attitude, productivity to people, the best advi…
Shane and Tonya discuss how to build trust by not speaking "insurance," talking with clients when there is a language barrier, and how to minimize E&O exposure through communication.
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