IA Forward

Shane and Tonya discuss saving time and money by using the technology you have before investing in a new "shiny object" or subscription, intentional listening, and a bizarre incident at the Philadelp…

Wonder how the insurance world is trending during the current economic challenge? Shane and Tonya are in prediction mode to help you prepare for the upcoming hard market. They discuss why this is the…

Have you ever wondered if taking the risk was worth it? Shane and Tonya discuss the agony of defeat, making sure we choose the right game to play, and starting over in business.

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Ever wonder why business owners don't like rules? Probably because if they did, they would be working for someone else.Join Shane and Tonya as they discuss why independent agents don't like rules, ho…

Do you need a college degree to be a successful independent agent? Shane and Tonya discuss the importance of experience versus education, and which is more valuable in owning an insurance agency.

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Have you ever thought, "If only my employees would think like me"?  Shane and Tonya discuss why this is not going to happen, and changing your mindset to how that can be a good thing. Really.

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Do you wonder if you need a change of culture or a change of scenery would help you get the excitement back for your business? Shane and Tonya discuss doing business your way, why unwritten rules sho…

Are you thinking of adding commercial lines to your independent agency? Shane and Tonya discuss how to be successful and avoid pitfalls and mistakes as a commercial lines agent. 

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Are you wondering if you need office space, even in this work-from-home, post-Covid world? The answer is yes. Shane and Tonya discuss the options of brick and mortar, retail, and co-working spaces, a…

How much energy do you exert trying to act important? Shane talks about embracing humble beginnings and being taken down a notch; Tonya chimes in on the Boss Babe trend; and a discussion on the debac…

Ever wondered how much you should be making? Shane and Tonya discuss profits, bonus money, paying yourself, the pitfalls of living out of your business checking account, and the dreaded b-word (budge…

What does cleaning out your bedside table have to do with your agency? Shane and Tonya discuss decluttering your book, "Julie-izing" your business from the beginning to make it efficient, and why wri…

Have you ever thought that your biggest challenge is thinking you know more than you know? Probably not, because then you would know. Shane and Tonya talk discuss the possibilities of learning the kn…

Does being independent mean the same thing to you as it does to your clients? Shane and Tonya discuss the perception of the big brands versus the independent agent, the future of the choice model, an…

Ever wonder how to turn that "no" into a "yes"? Shane and Tonya discuss the importance of humility and passion for success with your independent insurance agency, as well as their picks for the NCAA …

Wonder what Insurance and Physics have in common? Shane and Tonya talk about why getting your flywheel rolling is imperative for your independent insurance agency. They also discuss boredom, passion,…

Is it possible to train your customers so that price is not an issue? Shane and Tonya discuss creating an amazing customer experience at your agency and why independent insurance agents should never …

Does grinding equal success? Does true authenticity increase sales? And what is the future for female independent agency owners?  Shane and Tonya discuss why owning an independent insurance agency is…

Wonder what Insurance and Netflix have in common? Shane and Tonya discuss why being an independent insurance agent is the ultimate subscription model, how to discuss rate increases with your clients,…

Shane and Tonya talk about being a rainmaker or a technician, and successful solutions from the playbook for both personality types when starting an insurance agency. Additional insights include crea…