IA Forward

Shane and Tonya discuss agency digitization tools, their favorite time savers, and using what you're already paying for.

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Why is "How to Market to Millennials" one of the most Googled questions? How do you talk value in a world that is so focused on price? Shane and Tonya discuss changing the price conversation, generat…

Shane and Tonya talk with Holly Howard, Vice President of Operations for Integra Insurance Services, about how the industry has changed over the last 20 years, what a new agent needs to focus on, and…

When it comes to the virtual assistant world within the insurance biz, Beaux Pilgrim is the expert. Shane and Tonya talk with Beaux regarding why his VAs are the best, empowering your employees, why …

Shane and Tonya discuss why "simplify" is a great mantra in the insurance business, even when all the outside voices are saying diversify and make it complicated.

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Shane and Tonya look at the parallels between sports and running an agency when it comes to success, failure, goal setting, and staying on an emotional even keel. 

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Think it's impossible to go on vacation as an agency owner? Shane and Tonya discuss the reality of how it is possible to vacation and continue to run a successful agency, as well as the importance of…

Ever wonder what's happening when your business is just not "fun" anymore? Shane and Tonya discuss motivation, mentorship, no man's land, and the tipping point of business growth.

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Shane and Tonya share the best pieces of business advice they have even been given - and how those thoughts have shaped their success. From finances to attitude, productivity to people, the best advi…

Have you ever thought "insurance is insurance" and decided to add Property and Casualty as a side business to create a new profit center? Shane and Tonya share their thoughts on the idea, and ponder …

If we ask any agent what sets them apart, the answer is always the same - "We offer the best service." Shane and Tonya discuss ideas on serving your clients, being Chief Translation Officer, meeting …

Wondering if your small agency can successfully compete against the dominant agents in your area? Shane and Tonya talk about finding your way to play the insurance game, how being a new agent gives y…

Ever have one of those days where you were crazy busy, but didn't feel like you accomplished anything? Shane and Tonya discuss the stop-doing list, time blocking, managing email, and other ways to cr…

Ready to start selling commercial lines? Shane and Tonya discuss commercial lines marketing, sales, prospecting, personnel, client gifts, and more. Oh, and somebody forgot to bring Shane steaks last …

Don't you hate it when things don't turn out the way you expect them to? Shane and Tonya talk about expectations, being an entrepreneur, setting your business up for success, and why you need an org …

Have you ever considered doing nothing as an option when growing your business? Shane and Tonya discuss how the choice of doing nothing in a hard market can actually give you more time to focus on ne…

Ever gotten really excited over the idea of having 100+ carriers to write with? Shane and Tonya discuss managing your choices for maximum profitability and efficiency, and being selective in order to…

Ever wonder why some agency owners seem to be having more fun at work? Shane and Tonya discuss taking what you are passionate about and designing your marketing and networking around that concept to …

Want to make sure you are getting the right kind of referrals? Shane and Tonya discuss creating the best narrative to get the right referrals from your customers, being relational versus being transa…

Ever wondered how to go from being that insurance salesperson to someone who people actually want to talk with at networking events? Shane and Tonya discuss being your agency's "chief translation off…