Experience by Design

The field of education and learning is shifting in a lot of ways. Some of this is related to the new technologies, and the opportunities that are created through them. At the same time, we can see th…

One of the things that we know as social scientists is that people need connection. It is not that we want connection, or would prefer connection, but that we need it to be part of our lives. Some of…

The home buying process is not great. And while it might not ever be great, it should be better than it is. While home may or may not be where the heart is, the home is definitely where the stress st…

There is the old saying that ‘necessity is the mother of invention.’ This could be the slogan for education in the pandemic world. All educators were thrust into a situation that many vowed they woul…

Here on Experience by Design, we like to think we are experts, or at least pretty knowledgeable, about the concept of culture. A couple of PhDs and training in ethnography will at least yield a worki…

It might seem like an obvious statement, but different kinds of environments require different kinds of designs. Thinking about my kids for instance. As they got older, their tastes and interests cha…

What is business all about? Is it about profit? Or people? Or both? Another question we can ask is why is there the belief that if you are profitable, then you cannot be people focused, or even peopl…

Before, our work lives were defined by our relationship with the brands we worked for. Growing up in Detroit, a person might be a “Ford person” or a “GM person”.  The same can be said for those who w…

It is not like we need a building in which to teach. Thinking back to Socrates, he was conducting his teaching in an open-air market, influencing younger generations to the point where he was forced …

While technology may make it seem like we are constantly connected, the truth is that in many ways we have never been more disconnected from one another. The same devices that can bring the world to …

Much of our lives, especially in organizations, is governed by process. In fact, organizations can be evaluated based on how mature their processes are. Technological systems are set up to implement …

When I was growing up, I used to hear a lot of commercials for a group called The Starving Artists Group. The ad would talk about how you could go to a local mall and get paintings and other art work…

We’ve all heard the saying that change is hard, but it is more than that. Change is not only hard, but can be threatening, as well as inevitable. Change is something that takes place naturally, and i…

Gary was part of the first generation to have home video games, and can still remember his Odyssey game console while everyone else was getting an Atari. You might say that left a mark. But he also r…

Good health is one of the things that we value as most important in our lives. When other tragedies strike, people often will remark that at least they have their health. And even when all other thin…

Anyone who is in education knows the challenge that exists when we are trying to deliver content that connects with students. It can be hard to remember that the material that exists us might not be …

Here at Experience by Design, you might not be surprised to find that interior design is not our strong suit. We really don’t know what colors go with what motifs, what furniture matters (outside of …

The idea of pleasing customers goes back as far as the beginnings of human history. A 3,800 year old clay tablet with cuneiform writing from the city of UR is perhaps our evidence of customer complai…

In today’s data saturated world, businesses are looking for ways to cut through the noise, and consumers are looking to feel seen and heard. Tools and techniques from the social sciences like Anthrop…

Designing for an international audience can provide challenges to the experience designer. If we are going to design with the cultural norms and expectations in mind, how do we handle when the number…