Business Infrastructure - Curing Back Office Blues
Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.
- Update frequency
- every 6 days
- Average duration
- 39 minutes
- Episodes
- 302
- Years Active
- 2018 - 2024
200th Episode! Meet the Business Infrastructure Podcast Team + Special Guest, Jared Easley
199: The Top 12 | Mohammad Ali Ajlouni Shares Everything You Need to Know About COOs
Mohammad Ali Ajlouni may not float like a butterfly or sting like a bee, like the famous boxer by the same name, but he is a champion – a champion of operations. And it might very well be the reason …
198: The Top 12 | My Business is Small...Why Does It Need Business Infrastructure? Alicia Butler Pierre Explains.
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Being insane isn’t necessarily a bad thing, especial…
197: The Top 12 | What is Six Sigma Operational Excellence Dr. Frank Barsi
It’s no surprise that Dr. Frank Barsi’s interview made our list of the Top 12 most downloaded episodes. The covid-19 pandemic and the associated supply chain disruptions offered a wellspring of inter…
196: The Top 12 | What is a COO? Maria Jones Explains
195: Backstage | How We Made the Business Infrastructure Audio Masterclass
Producing the world’s first-ever audio masterclass on business infrastructure was no small feat! In this bonus episode, we pull back the curtain and go backstage so you can hear a firsthand account o…
194: How to Create a Business Process Manual
193: How to Create a Work Space Logistics Plan for Flourishing Small Businesses
In the last story of our Business Infrastructure audio masterclass, you met Clenard Smith. He’s determined to take his flourishing food distribution company public. But there’s one problem. He needs …
A Quick Update from Alicia
We're well underway with Season 15 - Business Infrastructure Masterclass.
Here's a quick update from the host, Alicia Butler Pierre, on what to expect for the final masterclass episodes.
Great things…
192: Organized Chaos - The Story of Clenard Smith & the Flourishing Food Distribution Company
191: How to Create a Service Delivery Blueprint for Small Businesses on the Rise
190: Red Pill or Blue Pill? The Story of Vandana Thiagarajan and a Mortgage Company's Meteoric Rise
189: How to Create a Paper Records Management System for Expanding Small Businesses
In the last episode of our Business Infrastructure audio masterclass, you heard the story of twin co-founders, Karen and Sharen Benoit. They’ve been given a second chance to pass an audit of their me…
188: Troubled Waters – The Story of the Benoit Sisters & the Expanding Medical Office
As appealing as paperless offices are, there are still some industries that require meticulous physical recordkeeping. These types of records must comply with regulatory guidelines to legally operate…
187: How to Create an Electronic (Digital) Records Management System for Small Businesses in High Demand
We’re continuing our first time ever masterclass edition of the Business Infrastructure podcast. In the last episode, you heard the story of Sarah and Steve Reuben - siblings whose rivalry and siloed…
186: The Princess vs. The Politician - The Story of the Reubens & the Furniture Store in High Demand
A paperless office comes with many perks. It frees up physical space, removes geographic work restrictions, and makes information accessible from anywhere. But there’s a catch.
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Without careful orga…
185: How to Create a Business Design Blueprint for Emerging Small Businesses
184: Child's Play - The Story of Albert Andoh and the Emerging Tech Startup
What comes to mind when you think of an organizational chart? Do you have one for your small business? After listening to this episode, you’ll understand just how powerful this tool is.
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An organiza…
183: How to Create a Business Parts Analysis for a Fast-Growing Small Business
182: Identity Crisis – The Story of Emily Miller & the Fast-Growing Non-Profit
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Over the next 13 episodes…