Business Infrastructure - Curing Back Office Blues

Cheryl Taylor is no stranger to managing projects on a large scale. So when she landed a contract to replace a 17-year-old jail technology, she jumped at the chance. Not only did she complete that pr…

After listening to Jesse Torres you’ll never underestimate the power of networking ever again. He has a knack for meeting people and connecting them to each other to broker partnerships and alliances…

Did you know that joy has financial value? Specifically, happy employees have 31% higher productivity, their sales are 37% higher and they’re three times more creative. Marguerite Orane leverages the…

Jeremy Streten is on a mission to provide access to legal advice for all small to medium-sized businesses around the world. These aren’t just empty words. He really means it as evidenced by the strat…

What would you do if someone dared you to join the military? That happened to Dr. Cynthia “Cindy” Young when she was a senior in high school. Not one to shy away from a challenge, she enlisted in the…

Troy Trewin always knew he wanted to be an entrepreneur when he grew up. Having witnessed the successes as well as the struggles of his family’s business, he had a leg up on what it took to grow and …

When Michiko Wolcott started her consultancy in 2015, it was rare to find someone like her who was interested in exploring the human side of data. Armed with a personal mission to “do data better,” s…

While his friends pursued careers in fields like law, medicine, and technology, Richard Blank went in a completely different direction – language. In fact, his love of language and communications led…

“Smoke from indoor cooking fires is the leading cause of death for women and children under age 5 in the developing world.”

This episode’s scale tale takes us to Guatemala where a local organization …

“Never take advice from someone who has nothing to lose by giving it.” That quote comes from investor, business coach, and digital marketing aficionado, Darrell Evans. It’s a credo that guides him in…

As Europe’s leading contact centre expert, Marianne Rutz knows all too well the roller coaster of entrepreneurship. Her career in customer support began in 1999, quite by accident when she accepted a…

Picture it – the year is 1990 and Curt Anderson is full of hopes and dreams. However, those dreams are deferred when he accepts his father’s request to take over their family-owned floral business. A…

Does hearing about robots or robotic technology trigger doomsday images of nonhuman entities taking over with unbridled power? That fear is often rooted in the unknown. And that’s why technologists l…

Lynda Martin is on a mission to “…repair the world, one small business at a time.” One way she does that is through the Entrepreneurial Operating System (EOS). When originally interviewed, Lynda’s en…

Dr. Jeffrey K. Liker spent over 20 years studying the Toyota Way – the management system behind the world’s leading auto manufacturer. He’s since written several world-renowned books summarizing his …

Nigeria produces over 1M graduates annually. But many of them leave the country because there aren’t enough local jobs to hire them. Amal Hassan wanted to change that. She set out to start a Business…

Lauren Hisey thought she wanted to be a lawyer until she took some law classes and realized she didn’t have a passion for it. A chance encounter working at a call center while in college helped her d…

Hi! I'm Alicia, host and producer of the Business Infrastructure podcast, and I have a confession to make.

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When I analyzed the show’s most downloaded episodes, I was shocked to learn that a monolog…

Hassan Dantata is a promising young entrepreneur who made a lasting impression on us here at the Business Infrastructure podcast. Considering his tenacious spirit, high energy, and warm personality, …

As the world becomes noisier, gaining recognition as being at the top of your game is no small feat. Yet some people figure out the formula for showcasing their talents despite the noise. That’s why …