WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
There are two types of chaos. You have a manageable chaos that can be planned easily. And then you have organized chaos that requires you to shift gears all the time as the planning var…
The picking function is all about KPIs. The larger the facility, the more fine-tuned your picking process needs to be. More errors during picking mean inferior customer experience and s…
The warehouse has been the receiver of most automation technologies. Now so much hardware is available that you can automate your entire warehouse, including picking, packing, sorting, …
Most people underestimate the importance of country-specific expertise when it comes to ERP systems. For them, what difference could it make as it’s just pure tech? France and Europe ar…
The warehouse should be renamed as the KPIhouse. That's where most KPIs live. Most warehouse operators have very slim margins, and they not only need to be efficient with the transactio…
Where do you draw the line with supply chain software? There are various flavors. Some are more transactional processing systems, while others excel at planning. Some integrate several …
Each industry has its own nuances. The chemicals industry is particularly very challenging because of its supply chain issues. The black swan events, such as winter storms or macroecono…
The innovation projects could be perceived as risky. It might also be harder for operational and financial executives to assess the ROI of such initiatives. But done right, companies ca…
The inventory manager's role is very interesting. Sometimes it might be clubbed with an operations manager. Other times it might be the responsibility of an S&OP or materials manager. B…
Once positioned to reduce the overall software spend, SaaS has become one of the highest spend categories for companies. A company could use as many as 1600 apps across the software cat…
Most companies may not have a dedicated role for a production manager, and sometimes that might be shared with the business or operations manager. The role might also differ in various …
Planning and forecasting software is not meant to be an ERP. Also, the software designed for the internal supply chain might not be the best fit for tracking the external supply chain. …
Some entrepreneurs might not choose to hire help just because they might make less. Also, their ego might prevent building a business with the exit strategy in mind. But the others alre…
The KPIs for operations managers would differ based on their responsibilities, the size of the org, and the industry. The role of ops management could be as diverse as managing tactical…
While most people might want to put ERP into generic categories such as make-to-order vs. make-to-stock, you need a much deeper analysis to identify the right software packages. Even in…
There will always be confusion about the role of MES vs. ERP because of so many different feature sets that are common in both systems. The role of MES is limited to the shop floor, whi…
Most people understand why unit economics is critical as that drives profit margins. They might use different names for it. Some might call it cost accounting. Depending on the industry…
The add-ons come in various shapes and sizes. Some of them were so well done (and tightly embedded with some of the most popular packages) that they became gold standards. The process i…
B2B companies have very different needs for eCommerce than B2C. In some B2B verticals that might be slightly service-oriented, even the product model might not be defined. But to be suc…
There will always be a divide in opinions about who should lead the design of business software. ERP platforms designed by CPAs argue that CPAs design the best software. The manufacturi…