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VUX World - Podcast

VUX World

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.


We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.


“One of the most consistently insightful and deeply respected podcasts in the industry”

Bradley Metrock, Score Publishing


Hosted on Acast. See acast.com/privacy for more information.

Management Technology Arts Ai Design Business
Update frequency
every 7 days
Average duration
57 minutes
Episodes
354
Years Active
2018 - 2025
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Transforming customer communications with Shawn Edmunds, CRO, Lumenvox

Transforming customer communications with Shawn Edmunds, CRO, Lumenvox

LumenVox provides AI-driven speech and authentication technology used by some of the world's leading communication providers.


Join CRO, Shawn Edmunds, and VUX World's Kane Simms, to explore how Lumen…

01:00:40  |   Tue 22 Feb 2022
Digital assistants for real estate with Bobby Bryant, CEO, DOSS

Digital assistants for real estate with Bobby Bryant, CEO, DOSS

DOSS is more than an assistant. It's an entirely new, disruptive business model for real estate. We chat to CEO, Bobby Bryant, about all things conversational AI and disruption.


Presented by Deepgram …

01:01:49  |   Thu 17 Feb 2022
Shooting the shiz with Balto's Marc Bernstein 002

Shooting the shiz with Balto's Marc Bernstein 002

Kane Simms, CEO, VUX World, and Marc Bernstein, CEO, Balto, analyse the week's customer experience and technology news and happenings.


00:00 Howdy, Super Bowl

01:16 The magic of voice

06:55 Limitations …

00:51:34  |   Tue 15 Feb 2022
Contact centre automation trends with Anand Janefalkar, Founder & CEO at UJET

Contact centre automation trends with Anand Janefalkar, Founder & CEO at UJET

There's a labour shortage in the contact centre. Agents are overworked and companies can't recruit. How are enterprises coping with these challenges and what role does technology play? We're joined b…

01:06:24  |   Sun 06 Feb 2022
Conversational AI at scale with Philipp Heltewig, CEO, Cognigy

Conversational AI at scale with Philipp Heltewig, CEO, Cognigy

Many companies have played around with voice assistants and chatbots, but few are operating at true scale... Yet.

You see, when you go from playing with prototypes into proper production, and from one…

01:03:37  |   Fri 28 Jan 2022
Drastically improving chatbot performance with Benoit Alvarez, CTO, QBox

Drastically improving chatbot performance with Benoit Alvarez, CTO, QBox

Most chatbots are rubbish. Let's face it. The only way you can improve the ability for chatbots to respond better is if you work on its ability to understand people.


That's what QBox does.


We're joined…

01:06:37  |   Mon 24 Jan 2022
Exploring AI conversational intelligence with Surbhi Rathore, CEO, Symbl.ai

Exploring AI conversational intelligence with Surbhi Rathore, CEO, Symbl.ai

Symbl.ai is on a mission to revolutionise work, from lead generation, internal meeting management, sales and customer care.


Join CEO, Surbhi Rathore, and VUX World's Kane Simms, to explore what conver…

01:01:48  |   Thu 20 Jan 2022
Using AI to improve business processes with Scotty Technologies' CEO, Roland Hallebeek, and CTO, Reiner Bruns

Using AI to improve business processes with Scotty Technologies' CEO, Roland Hallebeek, and CTO, Reiner Bruns

Scotty Technologies CEO, Roland Hallebeek, and CTO, Reiner Bruns, join us to share use cases and details on how Scotty uses AI to not only automate conversations, but to streamline business processes…

00:58:33  |   Mon 17 Jan 2022
The value of emotional AI with Rana Gujral, CEO, Behavioral Signals

The value of emotional AI with Rana Gujral, CEO, Behavioral Signals

Rana Gujral is an entrepreneur, speaker, investor, and CEO at Behavioral Signals, an enterprise software company that excels at distinguishing behavioral signals in speech data with its proprietary d…

01:06:28  |   Thu 13 Jan 2022
Shooting the shiz with Balto's Marc Bernstein 001

Shooting the shiz with Balto's Marc Bernstein 001

The first in a new collaborative series where Kane Simms, founder of VUX World and host of this VUX World podcast, and Marc Bernstein, CEO at Balto and host of the Reimagining the Contact Centre podc…

01:15:16  |   Wed 12 Jan 2022
The future of talking robots with Stefan Scherer and Moxie

The future of talking robots with Stefan Scherer and Moxie

Embodied Inc. is the company behind Moxie, the social robot who’s sole objective is to help kids develop socio-emotional skills and traits. We’re joined by CTO, Stefan Scherer to discuss the design a…

01:04:41  |   Mon 20 Dec 2021
The Internet of Voice with Tobias Martens, Founder, Who Else AI

The Internet of Voice with Tobias Martens, Founder, Who Else AI

Who Else AI is developing a namespace protocol for the Internet of Voice. Open source, privacy-by-design, and based on public industry standards. Founder, Tobias Martens join us to share why an open …

01:00:50  |   Fri 17 Dec 2021
How we won the Alexa Prize Social Bot Grand Challenge with Jan Šedivý

How we won the Alexa Prize Social Bot Grand Challenge with Jan Šedivý

Jan Sedivy is a legend in the voice AI space, with vast experience working on speech systems at IBM and Google. He recently guided the Czech Technical University team in winning the Alexa Prize Socia…

01:07:52  |   Tue 07 Dec 2021
Enterprise conversation design best practice with Celene Osiecka, Senior Director of Conversation Design at [24]7.ai

Enterprise conversation design best practice with Celene Osiecka, Senior Director of Conversation Design at [24]7.ai

Senior Director of Conversation Design at [24]7.ai, Celene Osiecka joins us to share best practice on conversation design at scale for enterprise.

Celene Osiecka is part of a rare breed of conversatio…

00:55:39  |   Thu 25 Nov 2021
All about wake word detection with Soundhound's Darin Clark

All about wake word detection with Soundhound's Darin Clark

SoundHound Director Of Business Development, Darin Clark, join us to share the ins and outs of wake word detection for voice AI and speech recognition systems.


One of the crucial parts of creating a v…

01:04:42  |   Thu 11 Nov 2021
What's new in conversational AI 001

What's new in conversational AI 001

Stories covered:


00:46:06  |   Tue 09 Nov 2021
The future of NLU systems with Head of AI, Got It AI, Chandra Khatri

The future of NLU systems with Head of AI, Got It AI, Chandra Khatri

Chandra Khatri is the Head of AI at emerging startup, Got It AI, and joins us to share the future of NLU systems and how transformer-based models (explained in detail for the layperson) are heralding…

01:02:42  |   Tue 09 Nov 2021
Making audio more discoverable with Audioburst CEO, Gal Klein

Making audio more discoverable with Audioburst CEO, Gal Klein

Audio is chronically difficult to find. Invisible and not indexed in the usual places people search for information, such as online and in emerging contexts such as voice assistants. Yet, there's so …

00:58:50  |   Fri 05 Nov 2021
The future of interactive voice advertising with Instreamatic CEO, Stas Tushinskiy

The future of interactive voice advertising with Instreamatic CEO, Stas Tushinskiy

Instreamatic allows advertisers to create and distribute interactive audio ads that you can talk to. CEO, Stas Tushinskiy, joins us to share insights into the emerging world of interactive advertisin…

01:01:32  |   Mon 01 Nov 2021
ZeroShotBot and the future of conversational AI with Prof. Jason Mars

ZeroShotBot and the future of conversational AI with Prof. Jason Mars

Clinc co-Founder, Author, Founder and CEO ofZeroShotBot, serial entrepreneur and all roundconversational AI veteran, Prof. Jason Mars, joins usto share his latest work in advanced conversational AIsy…

01:06:11  |   Fri 29 Oct 2021
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