The Dental Practice Fixers - The Madow Brothers

On this special year-end episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls, Dr. Richard Madow reveals sixteen important rules that will help with both your dental practice…

A new patient moves to your area. Why should they choose your practice over the others? And more importantly, can you provide an experience that would make that happen?

That’s the topic on today’s ep…

A sad letter from a disgruntled associate is featured on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, and it provides some great leadership advice for associate…

There are four huge reasons we love doing whitening for our patients, and it’s even more fun when you get patients to ask US about it instead of US telling THEM!

You’ll learn how and why on this epis…

On the episode of The Dental Practice Fixers Featuring Mystery Shopper Calls podcast for dentists, Dr. Rich shares some great practice growth tips from a very unlikely source.

Then we go to our myste…

Could there be a dental practice lesson when Dr. Rich got duped by a punk rock skater girl?

Yes, and it will help you get more new patients on this episode of The Dental Practice Fixers Podcast featu…

Should we guarantee those crowns?  Should we “warranty” our dental treatment? Is it a positive factor in treatment acceptance and patient retention, or does it make us look like the local Best Buy?

F…

Would you like to have a simple system so that when someone calls your dental practice to cancel at the last minute that spot can easily be filled 90% of the time? You will after hearing this episode…

Are there “magic words” in dentistry – simple phrases that will significantly improve our practices? YES! In today’s episode of The Dental Practice Fixers dental podcast for dentists, Dr. Richard Mad…

Dentists are great at a lot of things, including making excuses when things don’t go the way they planned. In this edition of The Dental Practice Fixers dental podcast for dentists, Dr. Rich reveals …

Would a patient drive past twenty other dental offices to go to your practice? Would they regret it if they had to transfer to another office? Can you and your team quickly spout out a bunch of reaso…

There are five issues that just about every dental practice experiences, and on this episode of The Dental Practice Fixers podcast for dentists you can hear what they are along with some solutions.

T…

Sometimes it’s a little overwhelming to make dental practice improvements through huge changes. But the good news is, you may not have to! You can improve your dental practice marginal gains. In this…

The relationship between general practitioner dentists and specialists should be one that is not only good for the patients but good for both practices. On today’s Dental Practice Fixers dental podca…

Should we give our patients what they want? Do our patients really know what they want? Is it good for our dental practice to give it to them? On today’s edition of The Dental Practice Fixers podcast…

Does everyone in your dental practice truly understand why certain clinical decisions are made? Your practice needs to be “Clinically Calibrated” – find out why and how on this edition of The Dental …

What’s the number one enemy of a great practice? In this episode, Dr. Richard Madow explores a possible candidate.

Then, the mystery shopper calls are, well, pretty amazing. Tune in to the The Dental…

Using artificial intelligence in the dental office is such a hot topic these days, but most of the advice we’re seeing is either impractical or totally useless. In today’s episode of The Dental Pract…

There are a bunch of things a dental patient should never ever see or hear in a dental practice, and on today’s episode of The Dental Practice Fixers Dental Podcast for Dentists we get the list rolli…

“Why is that crown so expensive?” can be a tough question for a dentist to answer, especially in a way that gets a caller to appoint, Well, that’s the mystery shopper call we did on today’s episode o…