Suzilla: Family Business Podcast
Suzie and Matt McColm have been helping people figure out the confusing world of insurance for years. The last three years, we have helped the Washington Healthplanfinder run a full service enrollment center in Wenatchee, Washington.
Our webpage is www.wahbroker.org
- Update frequency
- every 7 days
- Average duration
- 30 minutes
- Episodes
- 208
- Years Active
- 2020 - 2025
Home, Work and the 3rd Space
When you have a small business. We run an insurance office which means long hours and when you have a family what do you do? Well we built a space in our office. It was critical in our success for ch…
Bonus Desperation
The Last Big Job, the winning lottery ticket, the future self-coming back in time to save us. Bonus desperation is thick in sales and it can effect outcomes. There is a ton of fantasy plots that are …
Buying experience verses the selling experience. Which one wins?
We have been working a small business for over a decade. This one hits home.
There is an awesome video out there of a lady describing her experience with buying a Porsche in 2020.
She called up the …
New Year means a new me right?
What is occurring right now and what you can do to make this year the best for yourself, your family and your career. I take time between the Calendar New Year and the Lunar New Year to observe and r…
Insurance House & Olympia trip.
Yes, we are back from Olympia. Insurance is run by laws since we run an insurance agency, we sometimes have to recommend corrections.
We were able to meet with some peers and talk to 2 out of 3 legi…
Where is your cheese?
Why would we take a thriving Health Insurance Agency and add property insurance?
We are looking at expectations, benefits, and disappointments. If you haven’t read Who moved my cheese, by Spenser Joh…
Fierce 2
We are going back two years to revisit being fierce. It is a focus that has served us well and I kind of see it waning.
We talked about how we just went through what we thought was impressive growth.…
What are your Ah moments for the year?
Aha moments! Eureka! Your Badass moment. They are a realization that you have grown. It can come from with in and it can come from the outside. They only come through action sometimes in the middle a…
Forecasting prevents terror.
As a small business owner and a user of our state's exchange, it is critical that we forecast 2023 income. When you purchase healthcare on an exchange then it isn't past income that they are working …
Did you notice?
We are going to talk about observation. It is the top skill to refresh your business and relationships. This is the skill that allows a person to move beyond the set it and forget it mentality. It is…
Sincerity
I listen to morning DJs and watch advertising closely to help craft our advertising. Sometimes I am seeing something that is lacking and that is sincerity. Does it have the right tone? Are you doing …
Build with and for misfits.
Life is not perfect. Build your business to take care of the left behinds. There is so much abundance in the world that folks focus on satisfying only a portion, a niche. However, if you build acknow…
Are you worth $25 an hour and more breaks?
It’s Open Enrollment and workers that are handling the call centers for Healthcare.gov are asking for better pay and less stressful workload. We are on the ground with an office for Washington state.…
How important is Halloween to business?
It’s an American Tradition that we get into it. I mean come on if you are working in Insurance and don’t have a spooky story then what are you doing? Let’s get into Halloween, the fun and keeping you…
The Struggle is real.
One of the biggest things that is forgotten about insurance is equity. Seriously, it is about being fair and impartial. Most people have struggles and sometimes customer service takes the brunt of it…
Price, Wages and Inflations are reflections of perception.
This year we will be looking at a bunch of health plans in Washington State. that will have a zero-dollar price tag. We are also looking at bringing more people into the agency so wages will be a hot…
What do you expect.
Everyone has expectations. There are certain levels of trust and distrust with every business and every relationship. How you design your environment and the words that you use can establish expectat…
There is an app for that.
Today is a technology day as we are going to talk about apps and web applications that have changed business. While we do a lot with Insurance, there is a lot of other industries. We test drove a fi…
What does Fall mean to you?
The kids are in school, so the Pumpkin Spice wars have broken out ushering in Fall. There is a lot going on and a few big things that you want to look out for this year.
Reminder Medicare Annual Enr…
What is your story?
It is one of the biggest questions to ask.
We ask when we go out to events. We ask ourselves when we set up our office.
The experience is why people recommend businesses.
If they feel safe then t…