Suzilla: Family Business Podcast
Suzie and Matt McColm have been helping people figure out the confusing world of insurance for years. The last three years, we have helped the Washington Healthplanfinder run a full service enrollment center in Wenatchee, Washington.
Our webpage is www.wahbroker.org
- Update frequency
- every 7 days
- Average duration
- 30 minutes
- Episodes
- 208
- Years Active
- 2020 - 2025
Getting Real, Real can make a difference.
When you go out do you find the beigest of restaurants, order a factory-assembled burger with no salt on the fries? We prefer to find a mom-and-pop stand where a person named Jo assembles something t…
What brings people to you? What is your draw?
We have held another record month with writing insurance policies from our office in Wenatchee. We use a very natural method of understanding what makes it attractive to do business. It is not a sale…
Car Insurance hit 22% inflation, we need to share some tips.
Straight out of Wenatchee Insurance, we had to talk about inflation this week. As parents with a Senior getting ready to graduate and small business owners, we feel the pinch.
With Car insurance pri…
Are you measuring your customer's smiles as part of your success?
We have people who come to our Insurance office for the first time filled with dread. Grey-skinned, grim looks focused on the task of diving into insurance through their beliefs. (Seriously, we are g…
Do you leave enough meat on the bone?
We have done business for over a decade currently we are working with Wenatchee Insurance.
One of the biggest principles in presenting an offer is that it has to have value to the other person. Walk…
Tiktok ban and the importance of social media and small business
The day that we did this episode was a day that I had a person using Tiktok contact me for insurance help.
Since the days of the farm line, there has been some form of social communication over dista…
Education verses Improvement
There is a battle today about Education. How much should we spend? How much improvement are we getting out of it? How much should we spend on bonds? As insurance Agents we have continuing education r…
What is the secret ingredient to making a good home or a successful business?
We have been running a small insurance office for years. We talk about the importance of the customer experience and tearing down 'no soliciting' signs in other podcasts. We have even talked about ho…
Ready for the New Year?
Around Wenatchee Insurance we are.
Yes, the Lunar New Year occurs on Saturday. We have gone through the fires of 2023 and are looking forward to the New Year and the prosperity that comes with it. W…
Life is a game of trust
As insurance professionals, we work with trust. Customers have to recognize that you have a product that will work in their darkest hours. We build trust just the same way that we tear it down. Here …
We are going to talk to about Veterans and America today.
We are going to talk about being a Veteran in America on Veterans Day. There is predatory marketing that takes place, an IG moment or two and then we are used as political talking points to take away…
Civic duty is important
After running the enrollment center with the Washington Healthplanfinder for the last six years, we know a little about giving back. In the age of people running to jury duty, maybe we need to make a…
Supporting the arts is important for business
While STEM gets a lot of play, what doesn’t get enough talk is supporting the arts in school. We use a heck of a lot of art and we run an insurance agency. My hands are bricks and it doesn’t stop me …
Energize your fall
Fall is an exciting time of the year around here. Kids in school, Football, Pumpkin Spice Lattes, Black Friday Specials, Dances, Open Enrollment, Halloween. Setting up for winter We are going to talk…
If you want to last then you need to adapt and evolve.
After 12 years of running an insurance business, I can say one thing. There is no perfect customer, employee, or business model. Every year I set a plan and make adjustments. We are going to get into…
Scheduling is Critical to growth.
Scheduling is critical when you do Health Insurance and you are looking at hundreds of appointments in a few weeks. We just dropped a little over $500 for our Calendar program for the year and it is …
Health Insurance regardless of Immigration status in Washington State.
We have been assisting with health insurance since the beginning of the ACA. The first year I had a ton of people with ITINs and tax returns seeking to purchase health insurance. Because of how the A…
Goals, Bonuses,& Prizes the most used and abused tools of businesses.
It is an important time to talk about the three big mechanics of delayed gratification. This is how you build teams and experiences. These are powerful building tools when used correctly. When mishan…
The Economy has shifted even if you have not seen it.
Our insurance business has been experiencing massive growth. It took us five months and seven days to write as many policies as the entire 2022. So when someone told me that the economy was slowing d…
Education is important.
We have been doing insurance for half our married life. It takes a lot of education to move everything forward.
How do you become a better you, partner, business etc. Do you schedule time during your…