On Point - Insurance Journal

You’ll enjoy the interesting life and business journey of our guest Satvinder Kaur. She’s originally from India, and marketing executive roles at various carriers led her to the USA. Most recently sh…

The insurance industry is experiencing the infancy of general AI — not generative AI, but general AI, according to thought leader Bryan Falchuk. He’s an author, speaker and CEO of PLRB. “Specific AI …

On this installment, we catch up with Ryan Hanley, a popular speaker, podcaster, consultant, thought leader on LinkedIn and Instagram, and a former independent agent. If you haven’t heard Ryan’s comm…

On this installment, we learn what’s on the minds of some 2,000 independent agency staffers. Jess Butler, VP of Vertafore, which conducted a national survey, outlines how agents are managing talent, …

You’ll enjoy this episode of On Point, recorded live with a studio audience at the recent AppliedNet tech conference in Nashville. Our guest, Applied Systems CEO Taylor Rhodes, dives into a host of e…

Who says HR departments lack the chops to get young people interested in insurance? On this On Point installment, we hear from the human resources lead at Sentry Insurance, Mike Cloud, who is on offe…

As insurance organizations consider a refresh of their agent or policyholder online experience, they often first seek operational efficiency. Wrong approach, notes Josh Levine. He’s the founder of Ca…

Here’s a group therapy session for all you claims adjusters out there! Or, if you want to understand what the adjusting world is really like, take a listen to 20-year veteran Chantal Roberts. (A comm…

Most agents and brokers do a great job for customers. But guess what? They’re licensed professionals—and like all professionals, they can get sued. That’s not fun. On this recording, we hear from Ama…

Independent agency owner Tiago Prado might challenge your thinking, because he is challenging the industry’s status quo. 🤔💡 Listen as he unpacks a fascinating yet traumatic family story from his upbr…

Seven years ago, Rodney Johnson approached Pat Gallagher with a new strategy for organic growth: crafting insurance coverage for diverse and underserved business segments. The diversity angle was “ne…

Smart money has been eyeing claims-related insuretechs in a big way, says Michael Vervena, an executive with iGUIDE. It’s easy to see why, with the promise of reducing adjusting time, costs and fraud…

Listeners: Do not mess with Ngozi Nnaji. She’ll overwhelm you with facts, passion, warmth and all-around humanity. This insurance industry professional is a networker par excellence, matching carrier…

If you work with construction-related coverages and want an update on business trends, here’s our resident builders risk expert for a lively chat on the construction and insurance market.🏗️ 📈  Alan F…

Office culture expert Warren Wright pays a return visit to “On Point” with a snappy review of the five (count ‘em!) generations now in the workforce. It’s an existential clash of personalities, prefe…

On this installment, Meg McKeen opens up on why and how we owe it to our well-being to question the status quo of our individual career situation. And she’s a living case study. Meg worked for two de…

What’s the current state and future of telematics? We check in with John Barbagallo, advisor to SambaSafety, which provides cloud-based risk management tools to monitor driver and vehicle behavior. J…

You grow up with technology running through your veins. You’ve got a driven personality. You welcome challenges. Your dad is a leading annuity and life agent. Yes, you just might be a candidate to la…

Insurance money. Necessary, but not necessarily sexy. What if the insurance industry could eliminate the manual money chase? Andrew Wynn is on a mission to promote jobs on the production side of agen…

How does an online insurtech broker acquire new business without spending money on paid or organic search, advertising or leads? By leveraging other firms’ relationships with their customers. On this…