On Point - Insurance Journal

Could insurance providers forge a new bond of trust with policyholders? Valkyrie Holmes, age 21, is working toward that better world. She founded an insuretech called Faura to help carriers collect m…

Anupam Gupta, chief product officer at Applied Systems, offers an update on how the tech provider continues to experiment and roll out AI-embedded tools for independent agents. Commercial lines workf…

In our continuing attempt to unpack AI in insurance, we hear from Dale Steinke, a “company guy” who truly understands the daily challenges faced by independent agents. He’s director of Liberty Mutual…

On this installment, insuretech exec Ilya Filipov outlines how artificial intelligence will help insurance marketers. This new generation is called agentic AI, where an “agent” mimics the work of a h…

On this installment we meet Olga Collins, CEO of the Worldwide Broker Network, or WBN. Olga is a true woman of the world, speaking six languages, including Polish from her native country. She relays …

Meet Spencer Mahoney, chief growth officer for CCIG, a Denver-based independent broker with 100 employees generating $30 million in revenue. The firm competes with the big boys in the commercial midd…

Would you relish reading insurance contracts on a Sunday afternoon so you can properly counsel your client on what they should buy? Do we hear a “Hell, no?” That’s okay. Self-described insurance nerd…

On this installment we’re joined by Itai Ben-Zaken, founder and CEO of Honeycomb, an MGA with AI-driven technology to analyze aerial photographs of commercial building roofs to assess their condition…

Do you truly understand your policyholders, distribution partners and employees? Do you have a clear lens into what competitors are doing? If your organization attempts to get feedback all by itself …

A major workplace challenge is basic human communication among the age groups. How can we create a workplace culture where all four working generations thrive? “Culture Doctor” Warren Wright returns …

The danger in writing all small commercial lines is becoming a generalist, says Bobby Touran, who a few years ago founded Rainbow, a restaurant-focused MGU insuretech. Rainbow distributes through ind…

Most insuretechs aren’t about flashy consumer-focused websites. They improve the plumbing — all the workflows behind the scenes never seen by agents and consumers. Sound exciting? Well, it sure is fo…

On this recording we welcome back Dave Tralka, our knowledgeable and friendly banker who understands a thing or two about independent agents. Dave is CEO of InsurBanc, the financial institution launc…

Here’s a chance to meet a driven, dynamic leader in Omari Aarons-Martin, who oversees the National African American Insurance Association. Omari outlines the history of NAAIA, founded by an independe…

Property losses and coverage woes are all over the national news: fires, hurricanes, tornadoes, floods. As a result, new home buyers are fearful of the risks and costs of owning property. On this rec…

On this installment, we check in with Luke Bills, president of independent agent distribution for Liberty Mutual’s U.S. retail markets. Luke outlines challenges for agents, including consolidation an…

Who remembers when you’d never think to “bring your whole self to work?” Boomers do! But today’s workplace is vastly different. Bosses need to watch for signs of employees’ mental health issues. On t…

Insurtechs and online MGAs increasingly will be folded into tech-enabled carriers and marketplaces. That’s the prediction of Bryan Davis, who leads VIU, HUB’s online insurance platform for consumers …

As we wrap up another eventful and informative year of “On Point” episodes, your host Peter van Aartrijk details the front-seat view he had of Hurricane Helene as it came ashore in St. Petersburg, Fl…

Listen in as insurance carrier veteran Jamie Luce, who recently founded a startup, says parametric products are an “untapped” pathway to unleash more value for customers, agents, insurers and reinsur…