Dive
This is a podcast covering training topics and experiences related to new convenience store sales associates that others in your store don't have time to cover. So, dive right in and learn about your job and how things work in the industry.
- Update frequency
- every 6 days
- Average duration
- 22 minutes
- Episodes
- 67
- Years Active
- 2023 - 2025
Ensuring Transaction Accuracy in Point-of-Sale
In the world of retail, precision is paramount. Accurate transactions maintain customer trust and ensure the store's financial health. Let's delve into the key aspects of transaction accuracy and exp…
Mastering Cash Handling: A Sales Associate's Guide to Financial Integrity
In this comprehensive episode, we'll delve into the intricacies of accurate cash handling and its paramount importance in the smooth functioning of your store.
Mastering Point-of-Sale Systems: A Convenience Store Sales Associate's Guide
Let's dive into the essentials of Point-of-sale systems, from hardware and software components to common transaction types and troubleshooting, and discover how being a POS pro can elevate your Conve…
Customer Service Excellence
In this episode, we'll dive into the art of customer service excellence, exploring effective communication, addressing complaints, nurturing relationships, and more.
The Art of Product Knowledge Mastery
This episode delves into the core principles of product knowledge, navigating common challenges, and the distinctive benefits of thriving in the convenience store industry.
Introduction to Convenience Store Operations for Sales Associates
In this episode, I'll provide an introduction to convenience store operations for new employees and sales associates.
The Fool Didn't Know It Was Impossible, So He Did It
In this episode, I talk about who I am, what C-Store Center is, who it is for, and how it is meant to work.