Dealer Talk With Jen Suzuki
Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast. Use #DealerTalkWithJen
- Update frequency
- every 4 days
- Average duration
- 26 minutes
- Episodes
- 116
- Years Active
- 2024 - 2025
Evolution in Vehicle Movement with Dave Sperau, Founder of Autosled
Autosled is speaking and exhibiting May 21-23, 2004 at Finished Vehicle Logistics conference in Huntington Beach, CA! They are giving FREE VIP when you register using code AutosledVIP @ https://bit.l…
Unlocking Profitability in Auto Dealerships with Data and Machine Learning with Jason Knight, CEO @ Lotlinx
Lotlinx has tracked every car online for over a decade! Their machine learning is helping dealers make great decsiions when it comes to managing invenotry and promotion!
Check out their latest public…
Service BDC Series E8: Syncing Sales to Service: Enhancing Loyalty with Effective Call Structures for First Free Oil Change Scheduling
One of the biggest struggles is bridging the gap between sales and service departments. I’ve got one of many hacks for this in this episode! 😉
So here it is….the art of making outbound calls to sche…
Service BDC Series E6: Turning Weaknesses into Strengths | Transforming Customer Calls in Your 🔧Service Department
Welcome back! I’m drawing attention to common weaknesses faced by car dealership service department and BDC representatives during customer calls and explore strategies to overcome these challenges f…
Service BDC Series E5: Unveiling the Value of Your 🛠Service Department: A Customer-Centric Approach
Service BDC is where it's at! The heart of the dealership...let that sink in😉...they are the start of most RO's and tasked with enabling loyal clients existence! Hit me up with your feedback - jennif…
Service BDC Series E7: Crafting a Winning Service BDC Call Script for Appointment Setting | Unlocking Success! 🔥
Setting appointments is the name of the game! 🎯
You gotta craft compelling call guides that make all the difference in customer engagement, appointment conversions, and overall service experience! J…
Service BDC Series E3: Efficient Office Setup for BDC Success
This is an 8-episode series focused soley on a bad ass Service BDC Department! What do you think? Hit me up! [email protected]
We don't often talk about the importance of an effective work…
Service BDC Series E4: Motivating BDC Reps with Incentives & Competitions
Ready to explore effective strategies for inspiring and incentivizing Business Development Center (BDC) representatives in the service department to excel in their call volume and appointment setting…
Service BDC Series E1: The Active BDC Service Manager: Leading by Doing in the Business Development Center
Service BDC is where it's at! The heart of the dealership...let that sink in...they are the start of most RO's and tasked with enabling loyal clients existence! Hit me up with your feedback - jennife…
Service BDC Series E2: Leveraging Lead Lists for Appointment Setting in Car Dealership Service BDC
Let me know what you think of this series 👊- [email protected]
In this episode, we explore the importance of using targeted lead lists to increase appointment set rates in a car dealershi…
What Is Salesforce Doing for Car Dealerships? Find out From a User's Perspective with Vicki Poponi!
Meet Vicki Poponi, former C Suite Executive at Honda, now automotive industry advisor with Salesforce! SHe shares her firsthand experience with Salesforce as a game-changer in the automotive industry…
The Name, the Vision, and the Evolution: Unveiling the Tekion Story with Pedram Faed - A Dive into Automotive Tech Innovation
In this episode, we delve into the fascinating world of automotive technology innovation with Pedram Faed, Vice President & General Manager at Tekion. Discover the intriguing origins of Tekion's name…
Maximizing Car Dealership Inventory Management: Strategies for Success with Jasen Rice!
Welcome to a special series where I interview industry leaders LIVE during the NADA Show!
Meet Jasen Rice, CEO/Owner of LotPop! We delve into the critical aspects of inventory management in the auto…
Learn What Microsoft Autos is Doing For Dealers & Car Buyers with Lizz Callaway!
Welcome to a special series where I interview industry leaders LIVE during the NADA Show!
Empowering car buyers and car dealers with as much information to enable great customer experiences and car …
Bruce Miller, From Sales to Car Dealer: Navigating Challenges in the Automotive Industry
Welcome to a special series where I interview industry leaders LIVE during the NADA Show!
Meet Bruce Miller, Owner & Operator, Miller Motors & G & C Auto Sales & Service, Partner!
Join us as we foll…
NADA SHOW Live Series | Modern Leadership Practices with Kayla Kody on Employee Retention in Dealerships
Welcome to a special series where I interview industry leaders LIVE during the NADA Show!
This is a thought-provoking episode! Meet Kayla Kody, an esteemed industry leader in automotive who oversees …