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Dealer Talk With Jen Suzuki - Podcast

Dealer Talk With Jen Suzuki

Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast. Use #DealerTalkWithJen

Education Courses Automotive Business
Update frequency
every 4 days
Average duration
26 minutes
Episodes
116
Years Active
2024 - 2025
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Unnoticed Problem Areas in Dealership Marketing: How Lindsey Shaker Finds the Sales

Unnoticed Problem Areas in Dealership Marketing: How Lindsey Shaker Finds the Sales

Showroom traffic may be down, but the deals are still there—if you know where to look.

In this episode, Lindsey Shaker, Marketing Director at Shaker Automotive Group, reveals her problem-solving mind…

00:58:23  |   Wed 27 Nov 2024
Top Dealer, Rob Cochran's Vision for Automotive Excellence

Top Dealer, Rob Cochran's Vision for Automotive Excellence

In this episode, I sit down with Rob Cochran, Chairman & CEO of Cochran Automotive Group, 39th largest dealer group in the nation, to dive into the future of the automotive industry and the critical …

00:30:18  |   Wed 20 Nov 2024
Selling Your Credibility: The Key to Successful 🚙 Sales!

Selling Your Credibility: The Key to Successful 🚙 Sales!

In this episode, I dive deep into a crucial yet often overlooked aspect of the sales process: the importance of teaching salespeople how to sell their own credibility. When engaging with potential bu…

00:14:29  |   Mon 11 Nov 2024
GM’s and Sales Managers: This is a highly effective training activity! I use this too and it works!

GM’s and Sales Managers: This is a highly effective training activity! I use this too and it works!

In this episode, we're diving into effective appointment-show techniques specifically designed for general managers and sales managers in the dealership environment. This is a highly successful activ…

00:15:25  |   Sun 03 Nov 2024
Order Takers Are Moving Out! Consider These Updated Interviewing and Onboarding Strategies

Order Takers Are Moving Out! Consider These Updated Interviewing and Onboarding Strategies

In this episode, we're exploring innovative strategies for interviewing and onboarding new salespeople in your dealership for 2024. As the sales process continues to evolve, it's crucial that our int…

00:15:11  |   Tue 29 Oct 2024
Unlock Higher Conversions | Personalize Car Buyer Engagement with ActivEngage!

Unlock Higher Conversions | Personalize Car Buyer Engagement with ActivEngage!

Join us for an insightful episode where I sit down with Bill Reidy, VP of Sales, and Carol Marshall, COO at ActivEngage, a leader in people-powered messaging solutions for car dealerships. We delve i…

00:46:16  |   Sun 20 Oct 2024
Learn Smart Marketing: AI, Machine Learning & Market Strategies with Carla Wade! 🚗

Learn Smart Marketing: AI, Machine Learning & Market Strategies with Carla Wade! 🚗

Join us for an insightful episode with Carla Wade, Chief Revenue Officer at Lotlinx, to discuss the current challenges facing car dealerships in our "State of the Union" segment. With dealers scrambl…

00:39:55  |   Mon 14 Oct 2024
Driving Excellence: GM Practices for Effective Training in Dealerships From Top Auto Group Leader

Driving Excellence: GM Practices for Effective Training in Dealerships From Top Auto Group Leader

Join my interview with Liz Hernandez, a powerhouse in dealership growth and training with the Morgan Automotive Group. With passion and energy at an all-time high, Liz discusses her tireless efforts …

00:43:44  |   Tue 08 Oct 2024
Why Documenting Notes Is So Important for Dealer Sales Teams

Why Documenting Notes Is So Important for Dealer Sales Teams

In this episode, we dive deep into a crucial yet often overlooked aspect of the sales process: documenting notes. Whether you're a manager, a BDC representative, or a sales rep, this episode is tailo…

00:16:11  |   Tue 01 Oct 2024
From Tesla to Dealerships: Denise Leleux, CEO on Mobile Service Success!

From Tesla to Dealerships: Denise Leleux, CEO on Mobile Service Success!

In this episode, we sit down with Denise Leleux, CEO of Curbee, a pioneering mobile service tech platform designed specifically for dealerships. After their successful time deploying mobile with Tesl…

00:37:33  |   Tue 24 Sep 2024
Welcome to VIP: Mastering the Reverse T.O. for Exceptional Customer Engagement

Welcome to VIP: Mastering the Reverse T.O. for Exceptional Customer Engagement

General Managers, Desk Managers and Sales Teams! Learn how to execute the reverse T.O. and set the tone for a car deal, a solid review and a repeat client!

In this episode, I teach the art of creatin…

00:15:27  |   Tue 17 Sep 2024
The Power of Continuous Training & Team Development with 🥇Award Winning Manager, Mike Lucente

The Power of Continuous Training & Team Development with 🥇Award Winning Manager, Mike Lucente

Quotes from guest, Mike Lucente. "Speed of the leader is the speed of the team", "Be more of a coach then a manager" and  "Unrelenting in your vision." 

In an insightful interview with Mike, a season…

00:41:41  |   Thu 12 Sep 2024
Embracing Change with Jen Suzuki | From Resistance to Resilience

Embracing Change with Jen Suzuki | From Resistance to Resilience

In this power punched episode, I tackle the critical need for change in today’s fast-paced business environment! And this motivating epiisode is quick to the point and provides many examples to dial …

00:15:25  |   Tue 03 Sep 2024
Mastering Service BDC Department Success: 10 Tips to Set More Appointments with Jen Suzuki!

Mastering Service BDC Department Success: 10 Tips to Set More Appointments with Jen Suzuki!

In this episode, join me as I go hard into the world of service BDC appointments! I'm sharing 10 ways to get more service appointments and this epi is moneyyy! 💰

Dealerships are in a constant battle …

00:17:58  |   Mon 26 Aug 2024
Building Wealth and Brands with Lisa Copeland | From Top 1% Real Estate Agent

Building Wealth and Brands with Lisa Copeland | From Top 1% Real Estate Agent

https://www.meetlisacopeland.com

Join us for an inspiring conversation with Lisa Copeland, a top 1% real estate agent among 90,000 peers, co-founder of Cardone Mortgage, and host of *American Dream*.…

00:39:51  |   Tue 20 Aug 2024
Enhancing Dealer Valuations and Succession Planning with Dave Cantin

Enhancing Dealer Valuations and Succession Planning with Dave Cantin

This guy is a blast to chat with! This episode is fast-paced and packed full of great info. I love this interview, Dave's energy & momentum! 🤩 He openly gives his expert advice based on what he is se…

00:33:24  |   Sun 11 Aug 2024
Path to Sustainable Growth with Glenn Lundy | Building Teams, Volume Thinking, High Performing Business

Path to Sustainable Growth with Glenn Lundy | Building Teams, Volume Thinking, High Performing Business

I sit down with Glenn Lundy, the dynamic CEO of 800% Elite Automotive Club, newly accomplished car dealer, and esteemed motivational speaker. Glenn, widely known for his impactful shows like The Morn…

00:42:16  |   Tue 06 Aug 2024
Maintaining Loyal Clients in Service & Sales | Easy Actions That Impact Customer Retention and Satisfaction

Maintaining Loyal Clients in Service & Sales | Easy Actions That Impact Customer Retention and Satisfaction

In this fast-paced solo episode, I focus on the world of customer loyalty and the intricate strategies involved in creating and maintaining loyal clients. I share invaluable insights on the often-ove…

00:15:56  |   Tue 30 Jul 2024
Tips to Increase Line Items for Service Teams

Tips to Increase Line Items for Service Teams

In this episode, we will explore valuable tips and techniques for service advisors looking to boost their bottom line by increasing line items during service interactions when writing service in a ca…
00:11:25  |   Thu 25 Jul 2024
Take Another Swing When You Get Appointment Pushback in Service & Sales

Take Another Swing When You Get Appointment Pushback in Service & Sales

In this episode, I help you with a plan to address common objections and challenges encountered when attempting to schedule appointments with customers. Whether you're in Service BDC, a Service Advis…

00:08:45  |   Tue 23 Jul 2024
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