America's Credit Unions

The coronavirus (COVID-19) pandemic has not only elevated the importance of digital services, it has made clear the limits of self-service.

While sheltering at home, many members are using digital ba…

At first glance, an earthquake and hurricane don’t appear to have anything in common with a global public health crisis.

But the lessons credit unions leaders learned from those natural disasters are…

Since the start of the coronavirus outbreak in the United States, the CUNA News team has been covering the virus’s impact on credit unions. Our editors have heard stories from many credit unions abou…

As technology advances and data becomes increasingly important, protecting member and data privacy is vital. Data breaches occur every day, and consumers are more aware of privacy issues than ever be…

As the coronavirus (COVID-19) pandemic continues, CUNA’s economists are closely following the situation.

They recently discussed the economic and credit union impact of COVID-19 during the CUNA Manag…

When consumers drive 70% of economic activity, as they do in the U.S., any significant disruption to peoples’ lives will have a corresponding impact on the economy. That is certainly the case with th…

O Bee Credit Union in Lacey, Wash., is a 45 minute-drive from the Kirkland, Wash., nursing home that was the initial epicenter of the coronavirus outbreak.

The area’s credit unions were among the fir…

The coronavirus outbreak, while first and foremost a humanitarian crisis, will have a substantial financial impact on credit unions and their members. 

While the extent of that impact isn’t clear, Mik…

As a nationwide provider of residential mortgage lending services, QRL Financial Services has made a steadfast commitment to help credit unions achieve more profitable mortgage operations while deliv…

The primaries for the 2020 presidential elections are just kicking off, but there are already noticeable differences in the way campaigns are being run compared to previous elections, says David Plou…

In the workplace and within team environments, organizations should characterize people by who they are rather than what they lack, says author and consultant Marcus Buckingham. That’s where companie…

During his 10 years on the supervisory committee, Tim Goblirsch has seen the committee’s role change  from one that merely took in information to a group that is now focused on enterprise risk manage…

As a credit union branch manager in the 1990s, Chris Lorence found it frustrating how many members would have payroll deduction through the institution but keep their primary financial relationship e…

CUNA’s 2020 advocacy agenda will tell legislators how credit unions improve financial  wellness by supporting financial health, promoting financial security, and enhancing financial inclusion, says R…

Every industry is driven by certain leaders who provide direction in both thought and strategy. In the credit union system, one of those leaders is CO-OP Financial Services. The Rancho Cucamonga, Cal…

Brandon Riechers believes in developing young professionals and getting them involved in all areas of the credit union movement. 

“I’ve always been a champion of young professionals,” says Riechers, p…

Kim Ngo and her family truly embody the American Dream.

Her father fled Vietnam in 1986 to escape persecution. And when Ngo joined him in Marin County, Calif., seven years later, she was a 10-year-ol…

Efficiency is a hallmark of a well-run organization. For credit unions, compliance is one of the biggest obstacles to efficient operations.

As a loan subservicer, Midwest Loan Services offers credit …