What Works

What does my new website, the TikTok "ban," and the ongoing purge of "woke" from government websites have in common?

The power to decide what content counts and what doesn't—and use that power to shap…

I'm back! Maybe you noticed or maybe you didn't—but the show (and my newsletter) has been on its longest hiatus since its inception. In the final quarter of 2024, I decided I wanted to (re)consolidat…

So, health insurance is in the news. And so is Americans' feelings about it. I got to wondering how we ended up with this terrible health insurance system in the United States. I uncovered a fascinat…

A problem, question, or challenge is often more than meets the eye. But we're biased to accept how an issue is initially framed. We acquiesce to the original terms. That's called acquiescence bias. W…

Do you see your software?

Do you see how it influences how you run meetings, brainstorm ideas, fulfill your responsibilities, and communicate with others? Do you see how its text boxes, radio buttons,…

Stop me if you've heard this before: we're overloaded and overwhelmed by information. There's more content than you could ever hope to consume. More scientific theories, philosophical concepts, and a…

In management cybernetics, there are 3 types of systems: simple, complex, and exceedingly complex. The systems we pay the most attention tend to be, you guessed it, exceedingly complex. In this episo…

You've probably heard of a scarcity mindset. Maybe you've even been accused of having one!

In this short, I explore the false binary of scarcity and abundance mindsets to propose a third way: resourc…

We're constantly bombarded by data. And it's easy to think that with the right clues, we could answer the ultimate questions of life, the universe, and everything.

But data aren't facts. They're not a…

Today's episode is about tips. As in gratuity. Wait, wait, wait! Where are you going?

I know, you probably don't receive tips for your work. Maybe you don't live in the US, and you're thinking, 'What …

If a chatbot writes your novel, did you really complete NaNoWriMo?

Two niche internet panics caught my eye over the last couple of weeks: a bungled AI policy by the organization that promotes National…

Inspired by the current vibe shift, I'm interrupting my rebroadcast of the Self-Help, LLC series with an interlude about values—personal values, business values, American values, even Christian value…

This is the 6th installment in the Self-Help, LLC series, which originally ran in October 2022. Today's episode has been revised and re-engineered!

We form an impression of our voices early in life. W…

How influencers, well, influence the way we see the world, our work, our families, and ourselves? And how does the spectacle we immerse ourselves in daily contribute to our perfectionism, anxiety, or…

This is the 4th part of my series Self-Help, LLC, which I'm replaying over the summer! Enjoy!

If your Instagram feed or Explore page looks anything like mine, then you likely see a preponderance of po…

This is an updated version of the 3rd installment in my series Self-Help, LLC, from 2022. Enjoy!

Our quest for self-improvement requires us to decide who (or what) to trust with our time, energy, and …

I’m continuing my rebroadcast of a series I did a couple of years ago called Self-Help, LLC, and asked the question, "Are we all in the self-help business now?"

Today’s episode is all about the aesth…

This is Part 1 of a series from 2022 called Self-Help, LLC. This summer, I’ll be republishing this series as I work on new essays and episodes. There’s a good chance this series is new to you, and if…

For justice-minded people, navigating the world of work in the 21st-century economy can feel... impossible. A real no-win scenario. There's a constant tension between what's good for the communities …

Our podcast feeds and streaming services are full of real stories of real people. And not all of those stories feel... true. I mean, even if the facts are accurate, the way something is edited, packa…