Welcome to the VitalBytes Podcast, brought to you by VitalSmarts Australia New Zealand. Join us for award-winning strategies that will help you increase employee satisfaction, improve accountability and transform your corporate culture.
From Dr. Stacy Nelson: At some point, we’ve all chosen to do what we feel like doing rather than doing what’s right. It’s human nature. But that’s not what we really want — for ourselves, our coworke…
From Brian Wansink: Our personal choices don't always make a difference in how much we eat or how we work. Sometimes it's the way our lives are structured. Sometimes, to change behaviour, we have to …
From Candace Bertotti: When we strive for change, we can’t just modify any random behaviour. We need to change the vital behaviour that carries disproportionate impact on our success. Finding that v…
From Candace Bertotti: The best influencers focus on changing behaviours of disproportionate influence. These are VITAL behaviours. If you want your results to change, you have to change the behaviou…
From Candace Bertotti: Goals are great — but they’re not what drives change. If we hope to achieve the goals we set, we have to change behaviour.
Learn more at vitalsmarts.com.au/change
From Ron McMillan: People say “talk is cheap.” They’re wrong. Our words can make a difference in the actions that matter. Our willingness (and ability) to have crucial conversations impacts our resul…
From Travis Bradberry: Emotions are hard to understand — especially in others. But, the more we understand feelings, the better we can respond. When we understand emotions and respond intentionally, …
From Candace Bertotti: Wish people would do what you needed them to? With better skills to influence, maybe you could get that loud co-worker to quiet down or another co-worker to meet their deadline…
From Ron McMillan: 90% of our communication is routine, regular, and casual. And we do really well at it! But what about the other 10%? These are the conversations that aren’t regular, routine, or ca…
From Travis Bradberry: We’re emotional creatures — we’re hardwired that way. But we’re not hardwired to know what to do about all those feelings. That’s where Emotional Intelligence (EQ) comes in. Ra…
From Dave Angel: We all could pick at least one behaviour we’d change — especially in someone else. So, what would it be? And how would you influence that change? Don’t assume you know why people do …
From Dave Angel: We stink at influencing ourselves. When we say influence — or the power to change — we define it as the ability to change our own behaviour or the behaviour of others. That’s a power…
From Ron McMillan: If someone doesn’t want to talk with you, they won’t. Even if you were to practise every skill we teach in Crucial Conversations exactly the way we tell you to do it, you can’t for…
From Kerry Patterson: Improving your conversation skills doesn’t require years of intense training. Even learning just one Crucial Conversations skill can transform the way you communicate with other…
From Al Switzler: After 30 years of Crucial Conversations, we’re still finding new ways to use these skills in everyday life. Here are two of the biggest lessons we’ve learned in the past decade.
Lea…
From Candace Bertotti: When we connect and really get to know people, the workplace functions better, people work through their differences, and real meaning emerges. Learn how to build real connecti…
From Candace Bertotti: To make a difference in the lives of those around us, we need to connect, and connection is only possible by being physically and mentally present.
Learn more at vitalsmarts.co…
From Candace Bertotti: Knowing people is different than knowing about people. When we know people, we connect. Connection is essential in everything we do, whether we’re trying to influence change, h…
From Joseph Grenny: Emotions can corrupt our view of others — even the people we love. With the right practice, though, we can change our emotions and transform our relationships.
Learn more at vital…
From Salomeh Diaz: When we know it’s time to have a crucial conversation, most of us tense up rather than jump up at the chance to get started. Our emotions can get the better of us and undermine the…