The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry.
The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such as:
- Best Practices for Managed Services
- Cybersecurity
- Compliance
- Business ownership
- Cloud computing
You're invited to crack the code on our in-house lexicon for the various 'juniors' making waves in the field.
(00:09) IT Business Podcast Episode Glossary
Not only do I share a story about our friend …
Importance of Effective Communication in Business
Listen in as we unravel the complex layers of communication and conflict resolution that IT professionals often grapple with when they step away from …
Leadership Styles and Effective Communication
Tune in as we revisit the four predominant leadership styles – aggressive, passive, passive-aggressive, and assertive – and discuss how an assertive appro…
The road to successful leadership is paved with exceptional communication skills, and this episode lays out the map. We break down the science behind why we react the way we do and how understanding …
Join me as I reconnect with Scott Sanders, founder of the IT Business Owners Group, to explore the thriving community he's built for IT professionals. Since our last conversation in 2019, Scott share…
This episode peels back the layers, revealing how Sonic Wall's recent business moves are reshaping the landscape for MSPs. Michael Creen, a seasoned partner since the days of dial-up, and Michelle Ra…
We're not just talking tech—we're talking revolution.
Juan, taking us through his evolution from an MSP owner to a pivotal role at SuperOps, shares his passion for creating process-driven tools, a vis…
In the world of IT, customer experience often plays second fiddle to technical expertise. However, Brittany challenges this notion, emphasizing that every element of a business, from the design of yo…
Jimmy brings an entrepreneurial flair to the table, sharing the fire that drives him and the meticulous process behind preparing a revolutionary product for launch. Jimmy's passion for AI is as infec…
Kelsey was mistakenly nominated as the 'best guest' on a podcast she had never been on. Kelsey's career journey is anything but ordinary, and we unravel the twists and turns that led her to this pivo…
I chat with Steven Spiegel from CrewHu about the importance of employee and client recognition in scaling a business effectively. The conversation also covers the importance of gamification and reco…
Join us as we discuss the critical role of networking for MSPs. We explore the essentials of both physical and wireless network infrastructures and the often-overlooked importance of their proper set…
The show is filled with lighthearted conversations, well-wishes, and updates on the personal and professional lives of the guests. They discuss the challenges of hiring, business successes, and perso…
Scheduled for January 16-18 in the beautiful Honolulu, Hawaii, this conference intertwines local culture and activities to redefine the conventional business gathering. Charlene explains how the even…
We unravel the inspirations behind the conception of this unique summit - one that's designed to empower you with strategic education, enabling you to transform your Managed Service Provider (MSP) bu…
Our conversation takes an exciting turn as we express our shared love for music. From Joe's experiences in rock bands to Brook's diverse music taste, the conversation is filled with passion for melod…
Prepare yourself to be introduced to an innovative approach that will help you maximize your profits while simplifying your decision-making process. We deep dive into the nuances of setting up multip…
The map is a comprehensive resource that visually categorizes industry vendors by product specialty, providing a quick glimpse into the vast marketplace. With over 700 logos from 600 vendors, the map…
Strap yourselves in as we take a wild ride with our guest Matthew Koenig, a finalist in this year's PitchIT Contest by ConnectWise.
Matthew shares his experience at IT Nation, where NodeWare particip…
Our conversation will explore how IoT devices are reshaping the landscape of network security, forcing IT professionals to evolve from mere security guards to proactive organizers. We'll address the …