Exploring the big stories for the week at the intersection of local business & marketing across the spectrum of search, social and commerce. With Greg Sterling, Mike Blumenthal & David Mihm.
Krystal Taing, Director of Pre-Sales Solutions for Uberall and Google Business Profile Platinum Product Expert, joins Greg and David for this episode of the Near Memo.
The trio discusse…
Allie Margeson, Director of SEO Services for Whitespark, joins Greg and David for this episode of the Near Memo. She takes a deeper dive into the logic behind, and the mechanics of, Whi…
“Mike’s Excellent European Adventure” continues this week, so Nick Brackenbury, CEO of SaaS company NearSt joins Greg and David for a fast-moving conversation about his company’s growth…
This episode breaks from our typical Near Memo format in two big ways: 1) at 50 minutes, it’s roughly double the length of a typical episode, and 2) rather than a roundtable discussion,…
Google doubles down on SMB deception to achieve political goals - Google recently sent out an email to its massive base of business clients asking them to Tell us what policy issues mat…
On October 16th, hearing aids for folks with low to moderate hearing loss will now be sold over the counter, no longer requiring testing, visits to the audiologists or a prescription. T…
Google is testing a new label associated with content that is quick to read on both mobile and desktop. The label appears with either the text ‘Quick Read’ or ‘< 5 Min Read’, with seve…
Shopify Cretes an Influencer Marketplace - Of all of the networks that have attempted to create a way for businesses to easily connect with influencers to help market their products, …
Yelp has recently publicized their newest revenue stream; selling merchant data to marketers. It seems sleazy and is likely just a money grab by Yelp
Day in and day out, small businesses…
After dozens of failed messaging starts, Google has been on a campaign to get Apple to integrate with their telco favored RCS messaging service. It's not clear why Apple would want to d…
Segment 1: Shopify’s investment in Klaviyo improves Shopify’s enterprise cred & may signal acquisition
In a move to protect and enhance their core product with enterprise, Shopify’s stra…
Instagram evolves (?) to target Gen Z but leaves others behind
Instagram and Facebook are attempting to cater to the consumption patterns of Gen Z but in doing so are alienating their …
Amazon AND Google both try to demonstrate their anti fake review bonafides. Both fail to do their job and offer little in the way of substantive reform to prevent review abuses.
The Ame…
In the past year somewhere on the order of 300 independent bookstores have opened. The need for discovery, serendipity, community and increased opportunities are all likely factors in t…
The Digital Markets Act attempts to create a new framework for understanding and regulating digital monopolies to improve competitiveness and create opportunities for smaller online bus…
Time to stop lamenting “zero click” search and to embrace the “messy middle” of Google’s entity search and barnacle SEO. Understanding how Google has remade all of search from inventory…
There's a growing perception that Google is in decline or dying. In an article in the Atlantic, Charlie Warzel interviews Marie Haynes, Dannie Sullivan and Rand Fishkin to try to unders…
Chewy’s provides great CX and it goes viral: When a dog owner’s pet died and they asked Chewy to refund their unused food, the company went above and beyond. In doing so, they demonstr…
Amazon has been posting new job positions for “rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Ads”. It is hard …
Rumors have surfaced that Apple will roll out a general purpose search engine at WWDC this week. Will it be browser based? Available on the desktop? Apple has historically favored “sear…