Operations with Sean Lane

When you stop and think about it, it’s pretty crazy that our entire mindset around work has been completely challenged in just a few short years.

And now, it looks like we find ourselves again in a de…

Most Ops teams are notoriously strapped for resources. We scrape and we claw to build our teams, and design them to make meaningful impacts on our organization. But sometimes we just don’t have the r…

Many growing companies go through a phase where things are loose, messy, and undefined. This episode's guest, Johnathan Warren, affectionately refers to this phase of a company’s growth as “the wild …

In January 2023, LinkedIn released its list of the 25 fastest-growing job titles in the US. The #1 job on that list? Head of Revenue Operations.

If you’re listening to this show, that’s probably excit…

Start-ups often preach speed over execution. And it makes sense: “Take the disciplined, thoughtful approach” doesn’t really pop off the wall next to your ping pong table.

But that's also because the d…

100 episodes of Operations! We are so grateful for the brilliant Operators who have been so generous with their time and their lessons on this show.

After 100 episodes, we thought it was only fitting …

In Sales, it’s not hard to find people with opinions. Everyone has their own biases shaped by their own experiences, but give me a data-driven conclusion over a gut feel any day.

Our guest on this epi…

We’ve all at some point heard about or felt some flavor of imposter syndrome - that feeling where you are quite certain you don’t belong and you’re moments away from everyone figuring out you’re a fr…

As much as we want it to be, growth inside of companies isn't a straight line. And while I don’t think people are oblivious to that fact, we’re all still a little surprised when growth is harder than…

Our guests' experiences, and their stories, are great. But for operators, we should know that numbers – proven approaches that yield tangible, measurable results – that’s what operators really want.

L…

If you’re an operator, you can’t deny that you get some sick satisfaction out of untangling a ball of impossibly tangled lights.

There’s something about being handed a problem that’s painfully broken,…

Product-Led Growth, or PLG, is about as buzzword-y a buzzword as you can find right now.

But what does it take to actually run a real PLG motion at scale? For the answers, we’re turning to one of the …

In a typical annual planning exercise, so much work goes into preparing your team and your company for the upcoming fiscal year. But this year, there’s a new added wrinkle due to the economic uncerta…

Our guest this week has a day job, but in this episode, we’re not actually talking about that day job. We’re going deep on something else: advising. Our guest, and the perfect person for this topic, …

Typically, we bring just one incredible operator for us to learn from on this podcast, but this week, we've got 4.

I recently hosted a RevOps panel at Modern Sales Pros’ Revenue Excellence Festival, o…

Everyone strives for benchmarks, but at what point do benchmarks stop being aspirational and instead just become handcuffs?

The people who question limiting beliefs and look at problems through brand …

The intersection of Sales Operations and Sales Enablement is a fascinating place. It’s where process, performance, systems, and analysis all converge. And in recent years, the tools at this particula…

There is plenty of content out there about optimizing the customer journey or designing ideal user experiences. But for Operations teams, we have to not only consider our external customers, but our …

Revenue teams, and specifically Revenue Operations teams, are responsible for a lot.

We recently talked to someone, though, who has a really smart and refreshing approach to putting the right processe…

When someone new is hired at your hypergrowth company, territories are not magically assigned, commission plans are not automatically shipped. There are Operators behind the scenes making this magic …