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Nobody Told Me That! A Dental Podcast with Teresa Duncan - Podcast

Nobody Told Me That! A Dental Podcast with Teresa Duncan

Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at http://nobodytoldmethat.libsyn.com/

Business Medicine Health & Fitness Entrepreneur Sales Management
Update frequency
every 14 days
Average duration
51 minutes
Episodes
105
Years Active
2020 - 2025
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Ep 97: Ryan Vet Educates Me On Doing Business with Millenials, Gen Z and Other Patient Types

Ep 97: Ryan Vet Educates Me On Doing Business with Millenials, Gen Z and Other Patient Types

Ryan is one of those guys that loves to build and turn around businesses. It’s fascinating to talk about strategies and industry trends with him. The generations and their particular consumer behavio…

01:03:01  |   Mon 19 Sep 2022
96 Deciphering Dental Networks with Brian Phillips of Five Lakes

96 Deciphering Dental Networks with Brian Phillips of Five Lakes

Oops - I nerded out again. Brian Phillips was my partner in insurance geekdom this time. He knows so much about leased networks and provider credentialing. Sometimes it’s the people behind the scenes…

00:35:01  |   Tue 06 Sep 2022
Ep 95: Emulsions, Sensitivity and Implant Care with Crest

Ep 95: Emulsions, Sensitivity and Implant Care with Crest

Another Hinman Lounge podcast! This time I sat with Drs. Kaplan and Gans to discuss implant care and sensitivity. That sounds very formal but they’re very fun and smart ladies, promise! I needed to a…

00:13:05  |   Fri 19 Aug 2022
Ep 94: Podcasting at the Hinman with Brad James of Kleer

Ep 94: Podcasting at the Hinman with Brad James of Kleer

Earlier this year I spoke at the Hinman Dental meeting and was able to be a part of their Podcast Lounge. Very cool - hope more shows do this! I asked a few guests to stop by and Brad James was kind …

00:13:24  |   Fri 19 Aug 2022
Ep 93: Making Smart Decisions For a Changing Business with Kim McGuire

Ep 93: Making Smart Decisions For a Changing Business with Kim McGuire

Kim McGuire of Fortune Management is one of my favorite people to talk business with. Not just ‘what’s up with you?’ business but the business of dentistry, numbers and strategy. It felt good to deep…

00:42:31  |   Mon 01 Aug 2022
EP 92: Reimagining Administrative Onboarding with Michelle Affanato

EP 92: Reimagining Administrative Onboarding with Michelle Affanato

What if you could put new or unsure employees through a bootcamp? The culture shock in dentistry is real - the hard truth is that our new stars need more direction than a manual and some webinars. Ou…
00:58:26  |   Wed 26 Jan 2022
EP 91: Ransomware and Security Breaches SHOULD Scare You with Dan De Steno

EP 91: Ransomware and Security Breaches SHOULD Scare You with Dan De Steno

Have you heard of Log4Shell? Well, that’s why you need to stay up to speed on security issues. Most offices have ‘the IT company’ or as I called him ‘the IT guy.’ Nowadays you need help managing the …

00:50:28  |   Mon 20 Dec 2021
EP 90: The Audit Edition: OSHA & Infection Control with India Chance

EP 90: The Audit Edition: OSHA & Infection Control with India Chance

Infection control may seem boring but I’m telling you, my guest makes it interesting! For example - what do coffee and fake nails have in common? They don’t belong in your clinical area! Infection co…

01:05:44  |   Wed 01 Dec 2021
EP 89: 3 Management Consultants Walk Onto A Panel

EP 89: 3 Management Consultants Walk Onto A Panel

This episode is actually a follow up webinar for an AADOM panel discussion that I hosted. Boy that’s a mouthful! Curve Dental sponsored a fantastic panel discussion at AADOM’s annual conference. We w…

00:54:26  |   Wed 03 Nov 2021
EP 88: The Cures Act, Chart Notes and Missing Patients with Rick Garofolo

EP 88: The Cures Act, Chart Notes and Missing Patients with Rick Garofolo

Another insurance nerd joins me on the podcast! Rick Garofolo of Practice Mechanics teaches me about the Cures Act - part of me wishes I didn’t know anything about it. BUT it’s important and we need …
00:57:32  |   Wed 20 Oct 2021
EP 87: Why Do People Spend on Pets Rather Than Teeth? with Sameer Bhasin

EP 87: Why Do People Spend on Pets Rather Than Teeth? with Sameer Bhasin

This episode focuses on spending habits and lessons learned from past recessions. 

Sameer Bhasin is CareCredit’s VP of Alliances and has worked with dental offices for over 20 years. He shared that c…

01:01:56  |   Wed 06 Oct 2021
EP 86: A Gathering of Insurance Geeks is a Beautiful Thing

EP 86: A Gathering of Insurance Geeks is a Beautiful Thing

The 3rd Annual Insurance Extravaganza happens in November in Orlando. Founder Christine Taxin and accountability coach Lynne Leggett join me to talk about the benefits side of dentistry. The changes …

01:09:24  |   Wed 08 Sep 2021
EP 85: Judy Kay Mausolf Teaches Me About Team Culture

EP 85: Judy Kay Mausolf Teaches Me About Team Culture

Popular speaker and workshop host Judy Kay has been helping teams collaborate and succeed for as long as I’ve known her. I asked her a million questions about practice culture and how to not only cha…

01:10:34  |   Wed 25 Aug 2021
EP 84: Patients, Employers and Membership Mojo with Brad James

EP 84: Patients, Employers and Membership Mojo with Brad James

Brad James and I dished about  the landscape of dentistry and then considered it from the patient and employer points of view. He’s the Director of Partner Development for Kleer, a membership plan so…
01:02:52  |   Wed 11 Aug 2021
EP 83: Dilaine Gloege Teaches Me About Dental Medicare Advantage Plans

EP 83: Dilaine Gloege Teaches Me About Dental Medicare Advantage Plans

Where did all these Medicare Advantage plans come from? They’re great for seniors to be able to afford more dental care but they’re taking a lot of offices by surprise. I asked my friend Dilaine to b…

01:03:21  |   Wed 28 Jul 2021
EP 82: Financial Ledgers and You: Love Story or Work in Progress? with Dayna Johnson

EP 82: Financial Ledgers and You: Love Story or Work in Progress? with Dayna Johnson

Returning guest Dayna Johnson talks to us about what she’s seeing in patient accounts. Some of the most common mistakes can cause big headaches when it’s time to bring on a new dentist or time to mak…

00:44:56  |   Wed 14 Jul 2021
EP 81: Adapting To Your Team’s Communication Styles with Lisa Copeland, RDH, CSP

EP 81: Adapting To Your Team’s Communication Styles with Lisa Copeland, RDH, CSP

“Disruption offers opportunity” - wise words from my guest Lisa Copeland. We talk about being brave, encouraging and firm in our team interactions. Each position and age group in our office has its o…

00:56:24  |   Wed 30 Jun 2021
EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman

EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman

Dr. Gina Dorfman joins me to discuss her perspectives on patient behavior, group interviews and not managing like a witch. Could you be a micromanager and not even know it? I was one - I’ll admit it.…

01:21:58  |   Wed 16 Jun 2021
EP 79: Bursting Social Media Bubbles with Rita Zamora

EP 79: Bursting Social Media Bubbles with Rita Zamora

Rita returns to the podcast with a bold question: are we letting our own preconceived notions of social media affect how we reach out to patients? I can say that it does for me and I have to remind m…

00:40:53  |   Wed 02 Jun 2021
EP 78: Manager’s Guilt Part 2: Handling It All

EP 78: Manager’s Guilt Part 2: Handling It All

Dive into Episode 77 for the first part of this series. In this session, I share how I managed my time and duties. Tracking all the deadlines, review dates, renewal dates and the other stuff that pop…

00:49:39  |   Wed 19 May 2021
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