Nobody Told Me That! A Dental Podcast with Teresa Duncan
Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at http://nobodytoldmethat.libsyn.com/
- Update frequency
- every 14 days
- Average duration
- 50 minutes
- Episodes
- 106
- Years Active
- 2020 - 2025
Ep 138 What Every Dental Practice Needs to Know About Labor Laws and Employee Relations
In this episode of Nobody Told Me That!, I sit down with HR expert Alan Twigg from Bent Erickson and Associates to discuss HR policies and how they can make or break a dental practice. From avoiding …
Ep 137 How and When to Terminate a Patient
Not every patient is a good fit for your practice. Life is actually easier when you prune the bad ones. If you've dealt with patients who miss appointments, delay payments, or even compromise your te…
EP 136 Growing Into A Great Manager
Being a new manager is scary and challenging. Everything is different now. You are juggling your work friendships and building trust with your doctor. You're managing different personalities all whi…
EP 135 Chew On This Cross-Pod: Space Dentistry and Assistants Giving Injections
These are excerpts from two fun episodes of my other podcast Chew on This. Have you ever wondered how treatment in space would happen? Of course you have! My co-host Kevin Henry and I explore the cha…
EP 134 What's The AADOM Conference All About? | American Association of Dental Office Management (AADOM)
What's the big deal with the AADOM Conference? New attendees are often surprised by the event so let me share what to expect. The AADOM Conference offers networking and educational sessions plus key …
Ep 133 Cross-Pod: The Future of Dental Billing
I'm sharing a recent podcast episode I recorded with my friends at A Breath of Fresh Air. Their podcast focuses on dental billing and they wanted my thoughts on our industry’s future.
We talked abou…
EP 132: How to Manage Out-of-Control Claims in Your Dental Practice
Dealing with out-of-control claims can feel overwhelming but I’m here to help you get a handle on it. We’ll break down actionable steps to bring order to the chaos and make sure your dental aging rep…
EP 131: The Truth About Going Out of Network
YouTube: https://youtube.com/@odysseymgmt
You should know a few facts about leaving a network before you make any big decisions. In this solo episode, I share tidbits from my hundreds of strategy cal…
EP 130: Insurance Mailbag: Audits, Medicare Advantage & Disallows
My Mid-Year Insurance Update webinar generated a lot of questions (as usual!). I couldn’t answer them all so I thought I’d share them with you. The webinar touched on Open Season, Medicare Advantage,…
EP 129: Mastering Dental Marketing with Sean Hamel
In this episode I was able to hang out with Sean Hamel, the brain behind the Art of Dental Marketing. He believes strongly in personalized, emotionally engaging marketing and gave us lots of examples…
EP 128: Virtual Clinical Dentistry Is Easier You Think with Brant Herman
Don't forget to check out the video episode on YouTube!
My friend Brant Herman joins me to talk about virtual clinical dentistry. It's not a stretch to call him a dental visionary. His Mouthwatch ca…
EP 127: Bite-Sized Social Media Strategies for Dental Teams with Rita Zamora
Don't forget to check out the video episode on YouTube!
In this special mini edition of “Nobody Told Me That!” I turned the reins over to Rita Zamora of Connect 90 to share her expertise in social m…
EP 126: Virtual Receptionists and Digital Customer Service with Rita Zamora and Rebecca Herring
Don't forget to check out the video episode on YouTube!
In this episode of "Nobody Told Me That!" we explore how modern solutions like virtual assistants are transforming dental practices. Joined by…
EP 125: AI’s Impact on Diagnosis, Treatment and Insurance Claims with Dr. Mike Barniv
Don't forget to check out the video episode on YouTube!
In this episode, I interviewed Dr. Mike Barniv who has impressive street cred in the AI, carrier and clinical arenas. He’s currently the VP of…
EP 124: GPOs, PPO Challenges, and Supply Savings with Ted Osterer
Don't forget to check out the video episode on YouTube!
In this episode, we tackle the financial challenges of operating a dental practice, with a special focus on managing supply costs and leveragi…
EP 123: Dental Insurance Updates with Lisa Greer of CDA
Don't forget to check out the video episode on YouTube!
Lisa Greer is the California Dental Association’s dental benefit expert (and repeat guest!). We talked about quite a few topics including Chan…
EP 122: Training, Profitability, and Patient Conversations with Dayna Johnson
Don't forget to check out the video episode on YouTube!
Join us for a candid conversation about financial management and team development. I’m thrilled to welcome back my close friend, Dayna Johnson…
EP 121: DSO Operations and Practice Valuations with Dr. Tony Stefanou
Don't forget to check out the video episode on YouTube!
Understanding the impact of Dental Service Organizations (DSOs) is critical for every office manager and dentist. My friend Dr. Tony Stefanou …
EP 120: The Multigenerational Dental Office with Michelle Coker and Matt Nelson
Don't forget to check out the video episode on YouTube!
Great employees are worth their weight in gold. Managing them is usually the most taxing part of the job. Different personalities, different a…
EP 119: Hygiene Advancements and Issues for 2024 with Rachel Wall, RDH, BS
Don't forget to check out the video episode on YouTube!
It’s always fun to have Rachel Wall back for hygiene updates. She’s the founder and president of Inspired Hygiene and is my go-to for shedding…