Monday Morning Mojo

Building systems and processes that go beyond their basic requirements is one way to ensure preparedness and adaptability. However, when your systems go excessively beyond their basic requirements, i…

Whether you are passive or aggressive in regard to taking on activities that could lead to a mistake, we all make blunders. It is not in the making of a mistake that defines us. Rather, it’s how we r…

Though there is strength in numbers, it only takes the actions and attitude of one employee to make a lasting impression on a client. As such, it is absolutely vital that each member of your team und…

Like your physical health, a healthy professional career also requires constant attention and evaluation. While it can be uncomfortable to have your strengths and weaknesses scrutinized, it is a key …

If you believe that your clients prefer a purely professional relationship, you may want to rethink your understanding. Bringing a level of personality to your relationships can enhance the experienc…

Hearing the phrase “I’ll Take Care Of It” is comforting when you are in a crisis, but it’s the actions following this mantra that bring genuine reassurance. By promptly delivering on the promises you…

With the advent of and mounting dependence on social media outlets like Facebook and LinkedIn for connection and communication, it is imperative for professionals to develop interpersonal skills to d…

Are you guilty of writing off a piece of new information as unimportant or irrelevant simply because you don’t understand it? While it is easy to dismiss challenging tasks or unfamiliar technology, w…

While team meetings can sometimes feel monotonous and unnecessary, they can actually be a key factor of a productive workplace when they are planned correctly. By keeping them quick and concise, team…

Have you ever cut a corner to get a job done? Have you ever shown disregard for a rule that you thought shouldn’t apply to you? Of course, at one point or another, almost everybody has been guilty of…

Do you take too narrow of an approach in defining your client? In order to continue serving our clients from generation to generation, it is essential that we transform the definition of “client” fro…

It is inevitable that undesirable situations will arise, and oftentimes they will be out of your control. However, failing to acknowledge the issue is never the appropriate course of action.

By clear…

Confirmation bias (n.): “the tendency to process information by looking for, or interpreting, information that is consistent with one’s existing beliefs.”

Because of the constant connectivity we expe…

Communication is key to building trust in relationships. Do you know how to properly communicate? Has anyone ever taught you how to properly communicate? Probably not.

Today, we aim to pinpoint the m…

The significance of work extends far beyond the paycheck and the financial stability that comes as a result. Working creates an opportunity for us to not only make meaningful contributions to the wor…

Let’s think back to when we first started our professional careers. We had a go-getter mentality: taking opportunities, prospecting and seeking unique solutions. However, as time has gone by, we have…

Many successful professionals attribute their long-term success to the passion they feel for the field in which they work. This makes sense, as passionate individuals are likely to feel more energize…

What is the most impactful life lesson have you learned? Where did it originate? Was it a person or experience that taught you this lesson?

Throughout our lives, we learn many different lessons and t…

You’re probably aware of the power and importance of having networks, both socially and professionally. Are you, however, properly managing and maintaining your networks?

On this week’s episode, we d…

What is more important: price or quality? Many intellectuals would argue quality, and Phil agrees. By ensuring top quality service and working quickly and efficiently to fix problems, we can expect h…