Medical Money Matters with Jill Arena
Who is this podcast for? It's for you if you: Lay awake at night wondering if your medical practice is doing well financially, or if you are concerned about your insurance contracts or your reimbursement, or if you worry about being embezzled. Do you want a big piece of new equipment, but are not sure it's a wise purchase, or do you shudder every time a financial question comes up? Join Jill Arena, CEO of Health e Practices and other healthcare industry experts as they demystify the business of outpatient medicine in this weekly podcast.
- Update frequency
- every 7 days
- Average duration
- 18 minutes
- Episodes
- 146
- Years Active
- 2022 - 2025
Episode 26: Adding New Clinicians to Your Practice - Recruiting or Dating?
When making a decision about when to add a new clinician to a growing practice, it’s easy to default to making this on an emotional basis. You may think, “I’m crazy busy, and can’t poss…
Episode 25: You and Your Executive Counterpart: The Powerful Leadership Dyad
You’ve done it! You’ve made the investment in an executive leader for your practice (or maybe you’ve had one for years) and now you’re ready to take that working relationship to the nex…
Episode 24: Investing in Executive Leadership for Your Practice
I see far too many practices who underinvest in executive leadership. I can speculate on the various reasons for this, not the least of which are cost and ceding control, which feels un…
Episode 23: Your Greatest Resource - The Human One
In our last episode, we got to visit with Joe Mull, author, speaker and trainer about all things “employee retention.” I enjoyed the conversation, and the fact is, when you think about …
Episode 22: Ignite Commitment - Improving Employee Retention to Keep Costs Down
What is the secret to building great teams and retaining energized and committed employees in today's workplace? If you have any staffing "woes" at all, you'll want to catch this episod…
Episode 21: When Patients Don't Pay - To Collections or Not to Collections
When a patient has an outstanding balance that they owe you, it’s important to make a distinction: there are some patients who are not able to pay – I recommend that you be compassionat…
Episode 20: Deductibles, Coinsurance and Copayments - Lions, Tigers and Bears, Oh My!
When you think about the complexities that employers face when they select their health plan for this year, there’s a very good chance that your patients’ benefits have changed in some …
Episode 19: Getting Money Over the Front Counter
Today, we’re going to talk about the most powerful question your front office team can ask to collect money over the front counter.
We’ve trained our patients over the years that they d…
Episode 18: Surprising Things About the No Surprises Act
The No Surprises Act went into effect on January 1, 2022 and many practices are still confused about how to administer it, and what the ramifications are for groups that don't. Join me…
Episode 17: The Front Office - Where the Revenue Cycle Begins
In thinking about our Revenue Cycle as a whole, it truly begins at the front desk. When your new patient calls for the first time, and the new patient registration process begins, you a…
Episode 16: Taking Care of the People Who Take Care of the Money
There are many things that help to improve retention and one of them is money. I’ve seen many groups who have bonuses, but while all are well intended, many are set up in a way that are…
Episode 15: Who Am I Taking Care Of? Why Payer Mix Matters
So the notion of picking and choosing patients based on their insurance coverage might be met with a little resistance, or frustration or maybe even righteous indignation! Bear with me.…
Episode 14: Insurance Companies, What Have You Done for Me Lately?
One of the most effective ways to increase income in a medical practice is to review and renegotiate your contracts with the insurance companies in your market. Many clinics we are call…
Episode 13: Coding: Bane of Your Existence or Key to Your Success?
First of all, for physicians, improving coding is a must. I can hear your deep sigh… so many coding seminars… so many rules to remember… so much BS! Yes, it is. And, it’s how you get pa…
Episode 12: If it Ain't Written Down, it Didn't Happen
Medical scribes can have a tremendous positive impact on a clinic's bottom line and on the professional satisfaction of physicians. They can also lower risk for coding audits by improvi…
Episode 11: Bring Home the Bacon!
Almost every physician I’ve met went into medicine because he or she was called to help their fellow human beings to be healthier and happier and to relieve pain and suffering. This is …
Episode 10: Where Did All the Money Go? Overhead!
Where did all the money go? Overhead in a medical practice can be one of those things that seems out of control to the owners. You're working really hard, seeing a lot of patients, and …
Episode 9: Demystifying Financial Statements
So, each month you attend your board meeting, or you meet with your bookkeeper and somewhere along the line, someone hands you a whole bunch of reports with numbers on them. In our seco…
Episode 8: Embezzle-proofing Your Practice
In our last episode, we heard from Tiffany Couch, national expert on insider fraud and embezzlers. Now you're focused on what you can do to safeguard your practice.
We learned that phys…
Episode 7: The Thief in Your Clinic
83% of medical practices are embezzled at some point in their history, which is a shocking statistic. Join me as I talk with Tiffany Couch, CPA, CFF, CFE, national expert on embezzlemen…