Inside Chat with Valerie & Amy

This week, Valerie and Amy delve into the topic of dealing with decisions that haven't turned out as expected. They share their valuable insights on how to maintain a positive mindset and identify so…

Enjoy the highlights of our 2023 best bits! We've delved into some fascinating topics, but these episodes were the most popular among our listeners. You can listen to the full episodes on our YouTube…

Wishing you all a Merry Christmas and a Happy New Year! As we reflect on our first year of Inside Chat, we're grateful for the amazing support from our viewers and listeners. We can't wait to kick of…

Join us in this week's episode as we continue our discussion on Valerie's upcoming book! This time, we delve into one of her favourite topics: the transformative power of soft skills in leadership. 

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In this weeks episode, dive into an exciting interview with Valerie, revealing the secrets of her upcoming book, 'I'd Rather Do It Myself: From Micromanagement to Leadership.' As we countdown the boo…

Today Valerie & Amy unpack the reasons why clients may not return, along with their suggestions on building lasting relationships.

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In this weeks episode Valerie and Amy discuss our Business Analysis coaching service designed for anyone feeling lost or wanting clarity in their business. Within this service, we provide guidance on…

To Package or Not to Package: In this weeks episode Valerie and Amy discuss the pros and cons of offering packages, loyalty programs, discounts or freebies to clients.

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Sometimes as a business owner you may always feel an element of guilt no matter the decisions you make. In this weeks episode Valerie and Amy discuss how to manage these feelings.

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In this weeks episode Valerie and Amy discuss how important it is for your team to maintain professionalism in the company of clients and the impression it can give if they don't.

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In this weeks episode, Valerie & Amy discuss how as a business owner, structuring your day is crucial to your success. From setting priorities to managing tasks, having a plan in place can help you s…

In this week's episode Valerie and Amy discuss the importance of your team understanding all of the treatments the salon/spa/clinic offers, regardless whether they are providing those treatments them…

In this week's episode, Amy and Valerie dive deep into the significance of the client journey and how it plays a crucial role in creating a relaxing atmosphere for clients. They emphasise the importa…

We understand that strategy can sometimes feel overwhelming, especially when determining where to start and the areas to prioritise. In this weeks episode Amy & Valerie discuss the benefits of a good…

Navigating the balance between implementing new ideas and staying in the present can be a challenge for spa and salon owners. In this week's episode, Valerie and Amy share valuable insights on how to…

In this weeks episode Valerie and Amy discuss one of our most sought after services: The Power Hour. This is the perfect service if you are seeking advice on a particular topic and really need some g…

In this episode, Valerie and Amy share valuable insights on cultivating confidence when addressing your team, aiming to inspire and motivate them. They provide expert guidance on the art of impactful…

This week Valerie and Amy discuss our upcoming exclusive three-day retreat in Jonzac, France! We have only one spot left for our Business Retreat, 13th-17th September! If you happen to be feeling bur…

In this week's episode, Valerie and Amy tackle the challenges that arise when managing multiple locations for your business, where it often feels like you are constantly fighting fires. They dive int…

In this week's episode, Valerie and Amy delve into the importance of having a comprehensive understanding of your business expenses, knowing your numbers, and mastering the art of budgeting.

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