Giant Robots Smashing Into Other Giant Robots

Derrick considers learning a new language to be prepared for scaling Drip's optimization, and gives new details on the tech used to streamline queries for large accounts. Ben breaks down his post to …

Ben discusses the lessons of mimicked learning and tempering of judgmental thinking gleaned from a sports book, and muses on how to apply them to career advice. On Drip, faced with a mountain of catc…

Ben decides to hire a support firm, document support processes, completes the Hound pricing change, and prepares to make products their own division for next year. Meanwhile, on Drip, Derrick address…

Ben is joined by Mike Perham, author of Sidekiq, to discuss running a business solo, taking a side project from hobby to full time job, and scaling support as an app grows.

• Upcase
• FormKeep
• Indie Ha…

On Drip, Derrick launches a free tier, and utilizes credit card anti-fraud measures. Ben publicly launches FormLinter, pauses exploring new product ideas in favor of giving attention to existing ones…

Ben and Nick get super nerdy this week and chat about Meetspace's architecture using Go, Postgres, and HMAC including custom cookie signing, rendering, error handling, tooling, and more!

• Upcase
• For…

Sadly, Ben is stuck in hammock somewhere, and we are without a new episode this week. However, we would love you all to check out thoughtbot's newest podcast, interviewing inspirational designers, d…

Ben and Nick chat about ways to pitch your product, working solo as well as sustainably, and the costs of doing business.

• Upcase
• FormKeep
• Meetspace- use code GIANTROBOTS30 for 30% off your first mo…

Ben talks to Nick Gauthier, founder of MeetSpace, about the importance of validating ideas, reading through API documentation, and pricing surveys.

• Podcast Patreon Survey
• Upcase
• FormKeep
• MeetSpace-…

Derrick finds some new areas to improve after walking new hires through Drip's architecture, and discusses his custom billing engine. On Hound, Ben delegates the new-pricing project, and validates a …

Derrick brings a few more new hires onto the team, and ships a change to make clients' Javascript snippets more performant. On Hound, Ben does some direct outreach sales, considers bringing on someon…

On Hound, Ben sends out announcements for pricing changes, questions when a decision is the "right" decision when it comes to customer feedback, and toys with per-seat pricing model feasibility. Derr…

Ben plans a camping trip, acquires a new Twitter account, releases his notes on giving great conference talks, and begins to tell users of Hound's new pricing. Derrick reacts to the announcement of G…

On Drip, Derrick deals with a high-bandwidth customer and hires a new devops team member. Meanwhile, Ben brainstorms new pricing structures for Hound.

• Upcase
• FormKeep
• Drip
• Lessons From the Saas Met…

Derrick switches domains from getdrip.com to drip.co, begins to update the design of the Drip widget, and tries to find balance in his varying roles as CTO. Ben hands off the reigns of Upcase, switch…

Ben welcomes guest co-host Derrick Reimer, co-founder of Drip, getting to know his background and products for our first outside-thoughtbot view on SaaS strategy (as well as Ben's arm-twisty methods …

thoughtbot CEO Chad Pytel joins Ben to discuss our recent office closings and reasons necessitating this decision, what this means for the product team, and the future of thoughtbot. Also, a teaser o…

Fresh back from vacation, Ben shifts his attention to a Hound project, adding in tiered plans and pricing. Chris begins to build out a drip sequence for content recommendations, prepares to roll off …

Chris delves into marketing mode for the TDD course, removes more client-side analytics code, and starts redesigning the information architecture on Upcase. On FormKeep, Ben alerts users to site down…

Ben receives some insight on customer referrals for FormKeep, applies his pricing philosophy to Hound, and realizes a personal blind-spot when it comes to customer satisfaction. On Upcase, Chris patc…