Disruption Works Chit Chat

Today, we discuss how to enable and use the power of chat in Google Search and Maps.

This is a hugely powerful tool from Google that you should know about and it is free.

With additional resource and i…

Today, we are discussing the value of chatbots and how that is measured, we also touch on voicebots as the principle is the same.

But the benefits are a mix of very tangible financial benefits and one…

Slightly different episode today, we were at the South West Expo yesterday and we wanted to quickly chat about it and share our experience and what people were talking to us about.

Big should out to S…

This week, we discuss how chatbots and voicebots are revolutionising how businesses and organisations can reach out to their customers via broadcast messages and outbound automated voice bots calls.

W…

Today, we are all business, going back to basics on the conversation of chatbots. As part of our education push to help businesses understand what chatbots are and how they can be used in simple term…

Today, we talk about the challenges that any business is having when it comes to recruiting developers and the current demand outstripping supply. Developers are skilled and essential for the growth …

Today we discuss the to various terms around voice and phone systems such as IVR, AA, Auto Attendants and Voice Bots and Automation. These terms are used quite extensively and it is a bit of minefiel…

We are discussing today lead generation using chatbots. It is something that we have not concentrated on in conversations to date, but is a very strong and useful element of chatbots that is a powerf…

We discuss today an exciting project using image recognition, that will provide identification of creatures from a snapshot taken and uploaded by a member of the public.

Apart from the awareness and e…

Today, we talk about voicebots in insurance and discuss a couple of effective use cases and how they have helped a real world case study.

We talk about the automation of claims journeys and even why t…

We have discussed the benefits of taking in and answering queries with a chatbot, but we have evidence and experience of chatbots impacting the operational side of a charity.

This impact can be around…

We are excited to introduce Tom Houwing to the team at Disruption Works. Tom brings a huge history of expertise in voice and today we have a really in depth conversation about his experience of where…

We have all had really poor experiences with Automated voice phone calls, but the technology has moved on and we should no longer accept that as the standard. 

We discuss today how and what we look at…

Another instalment of the chit chat podcast with Sean and Steve, talking about today the challenge that is appointment management using Voice Automation. With people being very precious we have been …

Welcome to 2022, we hope you are all well and we have picked an opener for this year around an Essential Chatbot for Gyms. We are all trying to get in a better shape in 2022 and to do that of course …

We talk about a few highlights of what we talked about in the podcast in 2021 and if they are still relevant at the end of the year and what is to come for the new year in 2022. We discuss the restau…

Sean and Steve discuss how voice automation can be used across a few sectors in our podcast today. From being a lie detector to simply automating a booking. Take a listen at our bitesize podcast and …

With our guest speaker today, Ollie Jackman from Agile Comms. We are discussing the challenges for business and charities and how a simple but disruptive approach to how you view your comms can trans…

We are discussing how the use of technology such as chatbots, Google Assistant or Alexa can improve inclusivity to your services for generational, disability or ethnic minorities. These are absolutel…

Chatbots are there to do a job, but if they are hidden and not talked about, it is difficult to get the most use from it that your business could have.

We discuss how to increase the visibility of you…