Culture of Convenience

Scammers work hard – but RTO is working even harder to keep your organization safe from Bitcoin fraud. In this week's episode, Jeff Kahler shares how a call from a client made him rethink how to pro…

These days it seems like everyone wants a piece of the convenience pie. Restaurants, grocery chains, movie theaters - everyone wants to find new ways to increase convenience for their customers. How…

Welcome to our 100th episode!! This week we're talking celebrations. Often when an organization doesn't know how to do something well, they just don't do it. In this episode, Jeff Kahler discusses h…

Much like the fabled Fountain of Youth or the quest for the holy grail, achieving work-life balance often seems like a never-ending journey. Everyone is pursuing it, but the real question is: what do…

Loyalty programs pop up in a variety of ways - but how effective are they when it comes to ROI? This week Jeff Kahler discusses 2023 trends for loyalty clubs and shares best practices for getting th…

A loss leader is a strategy typically found in the retail space, but you can create one for any business. This week Jeff Kahler shares his very unconventional use of a loss leader and provides 4 impo…

Younger generations often look down on the older generations for being inept with technology. However, Jeff Kahler has decided it's time to end to this false stereotype. In this week's episode, Jeff…

From baby boomers to Generation Z, lately it seems like a lot of people are really focused on the differences between generations. In this week's episode, Jeff Kahler is breaking down what each gener…

What do irrational fears, uncomfortable truths, and Jeff Kahler reading minds have in common? It's all happening in the Season 8 Recap! Don't miss this week's episode, where tensions are running high…

What are the new trends in hiring and recruiting since the Great Resignation? This week, Jeff Kahler invites Jessica Blake-Dean from High's Stores, based in Baltimore, onto the show to discuss her st…

Do you find compliance laws confusing? You're not alone. The laws for maintaining compliance within an organization are numerous, varied, and can sometimes be complicated. This week, Jeff Kahler inte…

Intellectual property is a very real, tangible thing - but what about the intangible intellectual capital? This week, Jeff Kahler discusses the three pillars of intellectual capital. Your organizatio…

Did you know nearly 3 in 10 households consist of just one person? With more and more American households being made up of singles, it's time to start shifting focus to this growing demographic. This…

Did you know that 95% of buying decisions made by convenience store shoppers are not based on conscious thought? This week, Jeff Kahler breaks down how buying decisions are really made. Listen to thi…

Few companies are truly able to stand out among their competitors, and even fewer are able to change the game completely - enter industry disrupters! This week, Jeff and Kelly discuss companies that …

In the 80s, quality circles were viewed as over-reaching, but now they’re having a massive comeback giving companies some of the best ideas they ever had! You may be asking: What are quality circles?…

We're wrapping up season 7 with the return of Jeff Kahler! This week, Producer Kelly and Jeff review listener emails and comments from this season. What are your thoughts? Post a comment on our Faceb…