Culture of Convenience
Business, like life, moves fast. It’s hard to keep up with the changing needs of both customers and employees. In the Culture of Convenience™ podcast, host Jeff Kahler talks with experts from a variety of industries to discuss issues related to people, processes, technology, and operations.
- Update frequency
- every 9 days
- Average duration
- 37 minutes
- Episodes
- 100
- Years Active
- 2021 - 2025
Episode 0142 | A Walk Down Memory Lane – and Moving Forward
RTO is turning 20! Jeff and Kelly go through the history books to remember some of RTO's biggest moments, what was happening in the world during that time, and how the company became what it is today…
Episode 0141 | Every Storage Tank is Different: Interview with Ben Thomas from UST Training
There's a lot going on under your feet! On this episode, Jeff and Kelly talk to Ben Thomas from UST Training to find out just what's going on with underground storage tanks: how they've changed over …
Episode 0140 | Growth in the Digital Age: An Interview with Abbey Karel from Bounteous
How can a company use today’s digital world to their advantage? Luckily for Jeff and Kelly, they have just the expert to ask: Abbey Karel from Bounteous! In their chat with Abbey, they talk digital s…
Episode 0139 | Finding the Missing 33%: A Conversation with Breeze Savage
Do you know who the ‘Missing 33%’ are? In this episode, Kelly finds out in a conversation with a committee co-chair within C-Store Women and RTO’s own Client Success Manager, Breeze Savage. They also…
Episode 0138 | Looking Back and Looking Ahead – 2024 Recap and 2025 Predictions
Jeff and Kelly step into the CoC studio for one final podcast in 2024. Together, they wax nostalgic about all the great topics they’ve covered this year, such as AI, job perks, foodservice, coupons, …
Episode 0137 | An Interview with Mason Cowan from BandyWorks
On the latest Culture of Convenience episode, Jeff and Kelly talk with Mason Cowan, Chief Customer Officer at BandyWorks Solutions. Mason discusses how BandyWorks combines real-time data with store o…
Episode 0136 | Foodservice is Blowing Up: Interview with Dallas from High's
Dallas Wells, VP of Food Services and Training at High's of Baltimore, was in the studio with Jeff to talk about running a successful food service in his stores. How he rolls out LTOs, the leadership…
Episode 0135 | 2024 NACS Show: Interview with Jeff Lenard
The NACS Show is vast - how can you properly take advantage of it? Look no further than this episode for answers, as Jeff Lenard breaks down how to make the most of the NACS Show. Who to visit, what …
Episode 0134 | What's Food Got To Do With It? Interview with PFMA
On this episode, PFMA President Alex Baloga brings insights on the Medical Nutrition Act, how "zero food waste" really works, and where retail's headed in the next 5 years in his interview with Jeff …
Episode 0133 | Aboveground Fuel Storage for Convenience
Using aboveground tanks for fuel storage is a polarizing topic, but for guests Ethan Henderson and Cameron Hogan from Major Oil, it's what they do best. Portable convenience stores, saving communitie…
Episode 0132 | Operational Excellence: Anticipate the Situation
In Episode 132, Jeff Kahler sits down with Eric Bolduc from Holmes Murphy Insurance to discuss keeping your store safe and saving money in the long run.
About Our Guest: For over 30 years, Eric ha…
Episode 0131 | RaceTrac: Protecting Assets, Protecting People
With over 550 stores, RaceTrac is leading the charge with learning strategies and asset protection. Jeff Kahler sits down with Kelly Harrington, Director of Asset Protection, and the learning design …
Episode 0130 | Coupons in Convenience
Until 2019 coupons were made from paper. With digital coupons entering the scene things are about to change - even in convenience stores. What impact will this have on the industry? Producer Kelly si…
Episode 0129 | Turning Leaders into Shift Leaders: Interview with Bob Duprey (from Restaurant Playbooks)
Bob Duprey is no stranger to creating consistent training systems. In this interview, Jeff Kahler explores how shift leaders can really elevate restaurant service, especially in quick service restaur…
Episode 0128 | Comebacks Don't Happen Overnight: Interview with Stephanie Stuckey
Besides bringing her family business out of the red, Stephanie Stuckey has built a team and marketed her brand, all while completely re-inventing herself in a matter of a couple years. Hear her secre…
Episode 0127 | Create the Work Culture You Want: Interview With Steve Seymour
Recruiting and Retaining advice abounds in our interview with Steve Seymour, author of 100 Ideas to Improve the Workplace. Steve lays out practical - and some out of the box ideas - to not only creat…
Episode 0126 | AI in Convenience: An Interview with Susan Sly
AI is all the rage these days, but how exactly will it benefit c-stores? On this week's podcast we talk to Susan Sly, CEO of The Pause Technologies and Top Women in AI Finalist, to get her take on ho…
Episode 0125 | Season 11 Recap: Taking Questions
It's time for another end-of-season recap! This week Jeff Kahler is tackling the burning questions our listeners sent in during Season 11. Airplane etiquette, "beige flags" in business, working with …
Episode 0124 | An Interview with Frank Beard
In 2016, Frank Beard spent 30 days eating exclusively at convenience stores – breakfast lunch and dinner. Ever since then, Frank has been extremely passionate about convenience stores. In this info-p…
Episode 0123 | An Interview with Lonnie McQuirter
Jeff Kahler is a champion for single store operators – he not only relates to them, but he loves to support their businesses. In this episode one of those operators, Lonnie McQuirter, breaks down wha…