Culture Change RX
Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healthcare organization.
- Update frequency
- every 7 days
- Average duration
- 26 minutes
- Episodes
- 84
- Years Active
- 2024 - 2025
Culture Bytes: Change Management That Works: 3 Practical Moves
In this solo episode of Culture Change RX, Sue Tetzlaff discusses the complexities of leading change within healthcare organizations. She emphasizes the importance of understanding r…
What Crisis Taught Us: Innovation, Engagement, and Grit (Jessica Nuutinen)
In this episode of Culture Change RX, Sue and Jess Nuutinen discuss the impact of crises on healthcare innovation, particularly during the COVID-19 pandemic. Jess shares her experien…
Culture Bytes: The Missing Link to Healthcare Excellence: Behavior Change
In this solo episode of Culture Change RX, Sue Tetzlaff discusses the critical role of behaviors in workplace culture, particularly within healthcare organizations. She shares insigh…
Maximize Leadership Training: Tactics You Probably Overlooked (Julie Coneset)
In this episode of Culture Change RX, Sue and Julie Coneset discuss effective strategies for ongoing leadership development in healthcare organizations. Julie shares her extensive ex…
Culture Bytes: From 'Too Big' to 'Game-Changing': Rethinking Goal-Setting
In this episode of Culture Change RX, I discuss the concept of high reliability in healthcare, emphasizing the importance of setting ambitious goals. The conversation delves into the…
A Leadership Event That Changed Everything (Tami Chambers)
In this episode, Sue and Tami Chambers discuss the transformative journey of leadership development at Grant Regional Health Center. Tami shares her experiences as a first time senio…
Culture Bytes: Silence, Anonymity, and the Fear of Speaking Up
In this solo episode of Culture Change RX, I discuss the critical concept of psychological safety within healthcare organizations so that employees feel safe to voice their concerns …
From Event to Execution: Making Leadership Learning Count (Courtney Kloehn)
In this episode, Sue and Courtney discuss the importance of team learning and networking at events like Capstone’s annual Healthcare Executive Forum. They explore how attending such …
Connecting Employees with Our Brand Promise (Amy Yaeger)
In this episode, Sue and Amy Yaeger, Director of Strategic Marketing and Business Development at Astera Health, discuss the importance of connecting brand promises to employee experi…
Culture Bytes: Leading Change: Communication, Training, and Campaigning
Want to improve your organization? Effective communication, training, campaigning, and meetings can help.
- Great organizations define and implement effective communication strategies.
- C…
Stay or Stray? How Total Rewards Impact Retention (Carol Breen)
In this episode, Carol Breen, founder and principal of Sedona Partners, a human resources and rewards consulting firm, and show host, Sue Tetzlaff, discuss the concept of “Total Rewa…
Culture Bytes: From Average to Exceptional: Building a Strong Core in Healthcare
In this solo episode of Culture Change RX, I discuss the transformative work of Capstone Leadership Solutions in small and rural healthcare organizations. I highlight the significant…
Authentic Leadership in Action: Lessons from Rural Healthcare (Greg Opseth)
In this episode, Greg Opseth, a former Chief Nursing Officer and now Chief Operating Officer in rural Iowa, shares his insights on the importance of authentic leadership in healthcar…
Culture Bytes: Building Resilient Teams: The Magic of Well-Being Rituals
In this solo episode of Culture Change RX, Sue Tetzlaff discusses the importance of promoting well-being within healthcare organizations. She emphasizes the need for leadership model…
The Experience Initiative: Part 3 – A New Path Forward (Ben Davis, CEO)
In this third installment of our quarterly series, I catch up with Ben Davis, President and CEO of Glencoe Regional Health, to check in on The Experience Initiative—a transformative …
Culture Bytes: Ditch the Drag - Make Executive Meetings Work for You
In this episode of Culture Change RX, Sue Tetzlaff discusses the importance of shaping up weekly executive team meetings to enhance collaboration, decision-making, and organizational…
1-on-1s Done Right: Build Culture, Performance & Relationships (Dr. Rob Lion)
In this episode of Culture Change RX, Sue Tetzlaff and Rob Lion discuss the significance of one-on-one conversations in fostering a positive workplace culture. They explore how these…
How Attitude and Words Create Ripple Effects in Healthcare Culture
Episode Insights and Takeaways:
- Empathetic leadership is essential for employee engagement.
- Recognition can energize staff and improve morale.
- The person you report to significantly aff…
Culture Bytes: Build a Leadership Improvement Strategy: 3 Targeted Tiers
In this episode of Culture Change RX, Sue Tetzlaff discusses the importance of continuous quality improvement (CQI) in leadership, drawing from her extensive experience in healthcare…
How Rural Hospitals Build Leaders and Approach Change
In this episode, Shelby Guevara, a Chief Nursing Officer in rural Iowa, shares her insights on leadership in healthcare, particularly in rural hospital settings. She discusses the im…