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Community Signal - Podcast

Community Signal

Community Signal is a podcast for experienced online community professionals, including those working in audience engagement, association management, developer relations, moderation, trust and safety, and more. It's released every two weeks and hosted by industry veteran Patrick O’Keefe. 

This is a very community-focused program. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is a set of tools. Community is a strategy you apply to those tools. Marketing brings new customers. Community helps you keep them.

Management Education Business How To Community
Update frequency
every 15 days
Average duration
40 minutes
Episodes
101
Years Active
2018 - 2025
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Lessons from Community Memory, the First Publicly Available Social Media System

Lessons from Community Memory, the First Publicly Available Social Media System

Lee Felsenstein’s work in tech and social organizing led to the creation of the Community Memory project, the first publicly available social media system and public computerized bulletin board syste…

00:44:27  |   Mon 03 May 2021
Creator Tools Drive Community Interest and Revenue for Old Call of Duty Games

Creator Tools Drive Community Interest and Revenue for Old Call of Duty Games

The Zombies game mode within the popular Call of Duty video game franchise has created a massive community of fans and players who not only play and connect with the developers, but with each other a…

00:47:22  |   Mon 19 Apr 2021
Building a Financially Self-Sustaining Community of Muslamic Makers

Building a Financially Self-Sustaining Community of Muslamic Makers

In addition to practicing community management as a profession, many of the listeners, guests, and even members of the team behind Community Signal, manage communities part-time. These might be commu…

00:33:52  |   Mon 05 Apr 2021
Holding Communities for Community Professionals to a Higher Standard

Holding Communities for Community Professionals to a Higher Standard

The field of community management is buzzing. We have more tools available to us than ever before and an abundance of communities and resources to connect us with fellow professionals who know our wo…

00:42:23  |   Mon 15 Mar 2021
Facebook’s Australian News Ban Will Lead to Even More Misinformation

Facebook’s Australian News Ban Will Lead to Even More Misinformation

What would happen if you woke up tomorrow and couldn’t share any news articles on Facebook? How would that impact the communities that you manage or the way you share information with family and frie…

00:44:00  |   Mon 22 Feb 2021
Traumatic Weather Events and Climate Change Denial at Weather Underground

Traumatic Weather Events and Climate Change Denial at Weather Underground

What are the topics of discussion that you would expect to come across in a weather community? Storms, climate change, and forecast accuracy are part of the conversation.

As a community strategist at…

00:32:57  |   Mon 08 Feb 2021
Rewarding the Local Guides That Make Google Maps More Useful

Rewarding the Local Guides That Make Google Maps More Useful

If you have ever used Google to look up a restaurant you wanted to eat at or to research before visiting someplace new to you, you’ve probably depended on information contributed by a Local Guide. Tr…

00:33:49  |   Mon 25 Jan 2021
Why Has Clubhouse Been Plagued by Trust and Safety Issues?

Why Has Clubhouse Been Plagued by Trust and Safety Issues?

If you were building a community product, how would you start? Who would you choose as your first hire? What efforts would you make to ensure that the product is inclusive, safe, and well-moderated?

00:45:29  |   Mon 11 Jan 2021
Fostering Inclusivity for Neurodivergent Community Members and Colleagues

Fostering Inclusivity for Neurodivergent Community Members and Colleagues

There are many different categories of diversity and, as community practitioners, continuously learning about them and questioning our assumptions will only help us build more inclusive communities. …

00:38:50  |   Mon 21 Dec 2020
Managing a Community of Safety Professionals During a Global Pandemic

Managing a Community of Safety Professionals During a Global Pandemic

This episode marks 5 years of Community Signal! If you tune in, you’ll hear Patrick share a thank you for the incredible guests and collaborators that have helped get us here, in addition to the spon…

00:40:35  |   Mon 07 Dec 2020
Can We Help These Experienced Community Pros Find Work?

Can We Help These Experienced Community Pros Find Work?

In this episode of Community Signal, Patrick talks to four past guests of the show, Paula RosenbergTim CourtneyScott Moore, and Daniel Marotta, who are all looking for new full-time career opport…

00:36:32  |   Mon 23 Nov 2020
The Community That Teaches Languages and Powers Duolingo

The Community That Teaches Languages and Powers Duolingo

As classrooms have gone virtual and people are spending more time online, Duolingo has seen an influx of students and educators on their platform. Luckily, Duolingo has a structured ambassador progra…

00:44:07  |   Mon 09 Nov 2020
Don’t Miss One-on-One Meetings With Your Team

Don’t Miss One-on-One Meetings With Your Team

At this point, we likely all know someone that has lost their job or had to make budget cuts because of the COVID-19 pandemic. There’s a narrative in the community industry that we must always be com…

00:35:08  |   Mon 26 Oct 2020
Section 230 and the Freedom to Remove Objectionable Content

Section 230 and the Freedom to Remove Objectionable Content

Section 230 is a vitally important law for online community builders in the U.S. That’s why we’ve consistently talked about it on Community Signal, and the growing threat to its existence.

The volume…

00:35:18  |   Mon 12 Oct 2020
BlackPlanet’s Founder on Building Impactful Platforms and Communities

BlackPlanet’s Founder on Building Impactful Platforms and Communities

“Let the people see what I have seen.”

This is what Mamie Till, the mother of Emmett Till, said when she insisted on an open casket funeral for her brutally murdered son in 1955. Photos of Emmett’s d…

00:47:21  |   Mon 28 Sep 2020
Is Your Open Source Project Healthy?

Is Your Open Source Project Healthy?

When you contribute to open source projects, Dawn Foster makes it abundantly clear that even if “you’re there on behalf of [a] company, you need to do the right things for the community.” In this epi…

00:37:49  |   Mon 14 Sep 2020
The Toll of Ageism and Abuse on Community Professionals

The Toll of Ageism and Abuse on Community Professionals

On Community Signal, we’ve spoken to several professionals that have left the industry for other pastures. While their reasons are never exactly the same, there’s certainly a trend amongst profession…

00:57:44  |   Mon 31 Aug 2020
Level Up Your Community with Amy Jo Kim’s Principles of Game Thinking

Level Up Your Community with Amy Jo Kim’s Principles of Game Thinking

Amy Jo Kim‘s work building social systems and online experiences for The SimsRock BandUltima Online, and the New York Times, to name a few, makes her an industry go-to when businesses and clients…

00:51:39  |   Mon 17 Aug 2020
Building Inclusive Communities, Workplaces, and an Inclusive Profession

Building Inclusive Communities, Workplaces, and an Inclusive Profession

If you’re reading this, we’re guessing that you are in the community management profession. Hi, how are you holding up? Between the COVID-19 pandemic, the murder of George Floyd and too many other Bl…

01:32:05  |   Mon 03 Aug 2020
The Most Accessible Deserted Island Conference Ever

The Most Accessible Deserted Island Conference Ever

How many virtual conferences and events have you attended recently? Now compare that to the amount of time you’ve spent playing video games during the past few months. Not giving too much away, Patri…

00:36:22  |   Mon 20 Jul 2020
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