Community Creators with Shana Lynn

Learn how 2 companies' customer service experiences had a huge impact on my opinion and probability to use them in the future. What's the difference? Find out in this episode.

Key Takeaways

- The tale …

Are you struggling to keep your members engaged and making progress?

In today's episode, Oonagh Duncan shares a simple accountability challenge that has her members making more progress, leading to be…

Want to know how to get more conversions from your free community or Facebook group? In this episode, Shana shares 4 keys to increasing sales in your free group. 

Plus, she is soapboxing on 3 little w…

This 15-minute strategy could be your invitation to fewer refunds and higher retention. I'm going to tell you what it is and 3 ways you can leverage it in your online program.

Key Takeaways

What is a m…

Instagram expert Tracy Harris breaks down the three best types of reels you need to be doing to grow your Instagram community, email list, and get more customers.

She also shares some of her best tips…

Stop hiding your cancellation button. This strategy some business owners use to help their business is actually hurting it in the long run.

I'm sharing 3 reasons you need to change your mindset around…

There's a lot we can learn from traditional brands and businesses about how to build communities online. I've recently been observing how Target cultivated its community.

Now I'm sharing 4 lessons you…

If you're an online course or membership owner, you're always looking for ways to create more connection among your members. One of the best ways to do that is with online networking events that brin…

Gary Chapman's book The 5 Love Languages isn't just for showing you how to have a better marriage.

In this episode, I'll share why you need to know these love languages and how to leverage them to cre…

Most community creators and leaders are focused on creating more engagement in the group. The majority of their energy is focused on that goal. But engagement isn't the goal. Progress is.

Key Takeaway…

Do you want to have an online community for your business, but you don't want to manage a private group?

In today's episode, Sarah Williams shares how she has created a community with her audience and…

Should you revive, realign, or shut down a free Facebook group? Ask yourself these 5 questions to see if it is worth your time and energy to continue on or is it time to shut it down.

Key Takeaways:  

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The most important role in your business is a community manager because they represent your company, build relationships with your community, and have a direct impact on your retention and your profi…

Delight your customers, improve your sales messaging, and automatically segment your new online community members with this 3-minute welcome process!

Our guest for this week, Jamie Bright, runs master…

What kind of experience do you want to create for your community members and customers inside of your online business or program? 

The most likely is that you want to create a business that is success…

Are you ready to address change inside of your community? 

In this week’s episode, we'll be discussing how to prepare your community for big changes since we want them to feel like they're a part of i…

Are you familiar with voice broadcast technology? What if I tell you it can be a powerful tool that can be used to create that thriving community you dream of. 

In this episode, I had an insightful co…

Today, we are going to learn about setting boundaries and investing your time and energy into those who will bring you the most benefit. 

If you're looking to create a successful online program, this …

As an entrepreneur, are you afraid of facing conflict inside your community? 

You probably believe that conflict will only bring bad things to your business and your members, so you prefer to ignore i…

If you have an online course, membership, or group program, you know how important it is to make sure that your clients are making progress.

But how do we make that happen? 

How do we take our members …