Community Creators with Shana Lynn
Entrepreneurs and online business owners can no longer grow with great marketing alone. If you want to scale your course, membership, or coaching program, I’ll teach you how to maximize your profit and multiply your impact by creating a thriving online community. Be sure to connect with me on IG: http://instagram.com/shanaspeaks
I’ve spent over a decade working with top brands and entrepreneurs to cultivate thriving online communities and empowered community teams that increase their reach, retention, and revenue. This podcast is a space for community creators like you and me to share our insights, best practices, and what’s working now in the community space.
You’ll discover proven strategies, actionable tactics, and innovative ideas that you and your team can use to reduce refunds and increase retention. You won’t want to miss an episode! Subscribe now and let’s get started! Show notes & more: https://ShanaLynn.com
- Update frequency
- every 7 days
- Average duration
- 20 minutes
- Episodes
- 187
- Years Active
- 2022 - 2025
Get More Referrals by Turning Customers into Affiliates with Matt McWilliams
Do you want to uplevel or start an affiliate program? If so, Matt McWilliams is the guy to help you. He is living proof that one can pursue one’s passion in life, and do so while making a profit as w…
Two Types of Member Outreach
When people see Shana's member journey map, they often wonder how on earth she came up with so many touchpoints and opportunities to reach out to members. Well, she is going to explain exactly how sh…
Uncovering Hidden Objections and Limiting Beliefs
Do you wanna get more conversions and better results from your community? If so, you need to know this one approach that is going to help you take your community management from good to outstanding. …
Create a Highly Engaged Community That Converts with Sebastian Mencía
Have you ever wished you had a highly engaged and active community? If so, listen to this episode where my friend, Sebastian Mencía, details a recent Facebook challenge with 100,000 participants and …
Operational VS Strategic Thinking Why You Need Both
There are two types of thinking necessary in becoming a successful community manager. However, most business owners only look for one type of thinking until their business grows and they realize some…
Do I Have to Have a Community for my Course or Membership?
In this episode, Shana is going to answer a question she gets asked all the time. Do I have to have a community in my course or membership? Her answer may surprise you.
Key Takeaways:
-Intro (00:00)
-Co…
How To Create a Win-Win Business Relationship w/ Laura Meyer
In today's episode, Laura Meyer will break down how you can leverage the most valuable asset you have in your business-your relationships! She will be talking about how to create a win-win even if yo…
The Most Profitable Marketing Strategy
Word of mouth is easily one of the most effective marketing strategies for business owners, but how exactly can you implement it? In today’s episode, Shana explains what is holding you back from gett…
Four Ways to Support your Team During a Launch
If you own an online program, you know how exhausting and taxing launches can be for you and your team. In this episode, Shana gives four specific ways you can support your team during a launch.
Key T…
How to Create a Collaborative Community with Dan Miller
Do you desire to create a community that is truly collaborative? Where you don't feel like the only expert in the room and the entire community's success rests on your shoulders. In this episode, Dan…
Community Conflicts the Business Owner SHOULD Know About!
This week’s episode covers how escalation applies to conflict resolution. If you are a business owner or a community manager who doesn't quite know when a community problem should be handled by the c…
How to Calculate your Retention Rate
In recurring revenue businesses, there is one number you absolutely need to be tracking. In this episode, Shana reveals that metric and how to track it.
Key Takeaways
- The one metric you must track in…
How a Strong Culture Led to a 97% Retention Rate
Episode Summary
Caitlin Mitchell from EB Academics shares how she created a strong culture and clear identity that has led to a 97% retention rate for her membership program. She is breaking down her …
Client Case Study: How We Used This 4-Step Process to Increase Client Retention From 89% to 92%
Want to know how Shana took a client's retention from 89% to 92%? She will detail the easy 4-step process she used in this episode.
Key Takeaways
- How long do people stay in your program? (00:50)
- Ret…
How To Set Boundaries in Your Business – You Are Not Responsible For Your Client’s Results
If you have ever felt the weight of responsibility for getting your clients results, lost sleep over someone not making progress in your program, or over delivered to the point of burnout, then this …
Partnerships & Collaborations Through Your Community Ecosystem with Candace D'Agnolo
Have you ever wondered how you can leverage your industry ecosystem to create partnerships and relationships that will benefit you and your customers or members?
In this episode, Candace D'Agnolo shar…
How To Leverage Customer Success Stories
How do you use customer success stories in your business?
In this episode, Shana explains how to leverage those stories to their full potential, and she shares tips that will allow you to get more mil…
The Key Onboarding Step You're Missing
Do you have a good onboarding process? In this episode, Shana explains one key step you may be forgetting.
Key Takeaways
- The onboarding process will determine the success of your users long-term (01:…
Secret Strategy to Get New Members Showing Up & Taking Action with Susan Bradley
If you want to know how to get your members engaged, activated right away, and showing up to your live calls, this episode is for you. Susan Bradley is revealing a strategy she uses to run new member…
The Secret of 7-Figure Business Owners
What does it mean to be a 7-figure business owner? It doesn't always mean 7-figure profits. In this episode, Shana passes on her wisdom and experience from being an entrepreneur for over 10 years.
Key…