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Cold Call - Podcast

Cold Call

Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.

Leadership Business/Entrepreneurship Entrepreneurship Learning Teaching Business Marketing Management
Update frequency
every 12 days
Average duration
23 minutes
Episodes
268
Years Active
2016 - 2025
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Chewy.com’s Make-or-Break Logistics Dilemma

Chewy.com’s Make-or-Break Logistics Dilemma

In late 2013, Ryan Cohen, cofounder and then-CEO of online pet products retailer Chewy.com, was facing a decision that could determine his company’s future. Cohen was convinced that achieving scale w…
00:29:17  |   Tue 18 Oct 2022
Corporate Governance and Growth Strategy at Capital SAFI

Corporate Governance and Growth Strategy at Capital SAFI

Asset management firm Capital SAFI wanted to attract new strategic investors and expand to other countries beyond Bolivia. Founder, chairman and CEO Jorge Quintanilla Nielsen knew that having the rig…
00:28:23  |   Tue 04 Oct 2022
Larry Fink at BlackRock: Linking Purpose to Profit

Larry Fink at BlackRock: Linking Purpose to Profit

In 2014, Larry Fink started writing letters to the leaders of some of the largest publicly listed companies, urging them to consider the importance of environmental, social, and governance (ESG) issu…
00:30:01  |   Tue 20 Sep 2022
Reinventing an Iconic Independent Bookstore

Reinventing an Iconic Independent Bookstore

In 2020, Kwame Spearman made the career-shifting decision to leave a New York City-based consulting job to return to his hometown of Denver, Colorado, and take over an iconic independent bookstore, T…
00:28:00  |   Tue 06 Sep 2022
Management Lessons from the Sinking of the SS El Faro

Management Lessons from the Sinking of the SS El Faro

Captain Michael Davidson, of the container ship SS El Faro, was determined to make his planned shipping trip on time—but a hurricane was approaching his intended path. To succeed, Davidson and his fe…
00:36:17  |   Tue 23 Aug 2022
A Lesson from Google: Can AI Bias be Monitored Internally?

A Lesson from Google: Can AI Bias be Monitored Internally?

Dr. Timnit Gebru was the co-lead of Google’s Ethical AI research team –until she raised concerns about bias in the company’s large language models and was forced out in 2020. Her departure sent shock…
00:25:10  |   Tue 09 Aug 2022
Can Bombas Reach New Customers while Maintaining Its Social Mission?

Can Bombas Reach New Customers while Maintaining Its Social Mission?

Bombas was started in 2013 with a dual mission: to deliver quality socks and donate much-needed footwear to people living in shelters. By 2021, it had become one of America's most visible buy-one-giv…
00:23:35  |   Tue 26 Jul 2022
Can the Foodservice Distribution Industry Recover from the Pandemic?

Can the Foodservice Distribution Industry Recover from the Pandemic?

At the height of the pandemic in 2020, US Foods struggled, as restaurant and school closures reduced demand for foodservice distribution. The situation improved after the return of indoor dining and …
00:17:53  |   Tue 12 Jul 2022
Scaling a Fintech Startup for the Greater Good

Scaling a Fintech Startup for the Greater Good

Esusu launched in 2018 with a rotational savings product and continued growing their fintech startup in late 2019 with Esusu Rent, a rent reporting tool that enables renters to improve their credit s…
00:20:08  |   Tue 28 Jun 2022
What Does It Take to Close the Opportunity Gap in America’s Labor Market?

What Does It Take to Close the Opportunity Gap in America’s Labor Market?

In the wake of George Floyd’s killing and widespread protests for social justice in the United States, OneTen was formed by a coalition of 40 large companies to address the disparity in job opportuni…
00:33:08  |   Tue 14 Jun 2022
Corruption: New Insights for Fighting an Age-Old Business Problem

Corruption: New Insights for Fighting an Age-Old Business Problem

Corruption is as old as humanity, with cases documented as far back as the Egyptian dynasties. While the World Bank estimates that international bribery exceeds $1.5 trillion annually, the larger and…
00:22:49  |   Tue 31 May 2022
Delivering a Personalized Shopping Experience with AI

Delivering a Personalized Shopping Experience with AI

THE YES, a shopping app for fashion brands, uses a sophisticated algorithm to create and deliver a personalized store for every shopper, based on her style preferences, size, and budget. After launch…
00:34:27  |   Tue 17 May 2022
Can a Social Entrepreneur End Homelessness in the U.S.?

Can a Social Entrepreneur End Homelessness in the U.S.?

Community Solutions is a nonprofit founded in 2011 by Rosanne Haggerty, with the ambitious goal of ending chronic homelessness in America. After they were awarded a $100 million grant from the MacArt…
00:26:30  |   Tue 03 May 2022
What Role Do Individual Leaders Play in Corporate Governance?

What Role Do Individual Leaders Play in Corporate Governance?

From 1997 to 2012, Scott Tucker built a nationwide network of payday lending businesses, becoming a pioneer in online lending along the way. But in 2012 federal prosecutors indicted Tucker on several…
00:21:20  |   Tue 19 Apr 2022
Transforming Deloitte’s Approach to Consulting

Transforming Deloitte’s Approach to Consulting

Pixel helps facilitate open talent and crowdsourcing for Deloitte Consulting client engagements. But while some of Deloitte’s principals are avid users of Pixel’s services, uptake across the organiza…
00:22:21  |   Tue 05 Apr 2022
How Etsy Found Its Purpose and Crafted a Turnaround

How Etsy Found Its Purpose and Crafted a Turnaround

Etsy, the online seller of handmade goods, grew substantially but remained unprofitable in its first decade. But after it was almost bought out by private equity firms, a new CEO arrived with a missi…
00:27:01  |   Tue 22 Mar 2022
France Telecom: Corporate Restructuring and Employee Wellbeing

France Telecom: Corporate Restructuring and Employee Wellbeing

The France Telecom case series follows the evolution of the organization from a national telephone monopoly to a private company facing severe challenges. As increasing pressure mounted internally to…
00:32:25  |   Tue 08 Mar 2022
How to Scale a Startup Marketplace for Used Furniture

How to Scale a Startup Marketplace for Used Furniture

AptDeco, a peer-to-peer marketplace for used furniture in the New York City area, was growing rapidly in the massive $120 billion furniture market, despite its complexity and high costs. Co-founders …
00:24:34  |   Tue 22 Feb 2022
How to Make Venture Capital Accessible for Black Founders: An Entrepreneur’s Dilemma

How to Make Venture Capital Accessible for Black Founders: An Entrepreneur’s Dilemma

In May of 2021, Kevin D. Johnson had just graduated from a rigorous Executive MBA program, and he needed to decide on his next career move. Johnson was the founder and CEO of a successful media compa…
00:26:12  |   Tue 15 Feb 2022
What’s Next for Nigerian Production Studio EbonyLife Media?

What’s Next for Nigerian Production Studio EbonyLife Media?

After more than 20 years in the media industry in the UK and Nigeria, EbonyLife Media CEO Mo Abudu is considering several strategic changes for her media company’s future. Will her mission to tell au…
00:26:01  |   Tue 08 Feb 2022
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