Checking In by Hotel Owner
Welcome to "Checking In," a weekly podcast produced by Hotel Owner, tailored for hoteliers and professionals navigating the dynamic world of hospitality. Join us as we delve into insightful conversations with industry experts, trailblazing entrepreneurs, and ambitious newcomers. Each episode offers valuable advice, industry insights, and inspiring stories designed to empower your success. Whether you're a seasoned hotel owner or embarking on your career in this vibrant industry, Checking In has stories you'll love. Tune in for your weekly 'check-in' and let's elevate your hospitality game.
- Update frequency
- every 6 days
- Average duration
- 42 minutes
- Episodes
- 93
- Years Active
- 2023 - 2025
Behind the strategy: How Fairmont St Andrews attracts more than just golfers
On this episode of Checking we are joined by Jane Frazer, Director of Sales and Marketing at Fairmont St Andrews. We Discussed Jane’s time working in Abu Dhabi and Dubai and their differences from th…
00:26:17 |
Fri 11 Oct 2024
Kind Holidays: Hospitality's unique position to be a force for good
In this week’s Checking In, we speak to Grant Peires, Communications Director at IDILIQ Group, who has most recently dedicated his work to Kind Holidays, an initiative where hotel space is gifted to …
00:52:25 |
Fri 04 Oct 2024
How repositioning a hotel can be a powerful growth journey for managers and their teams
In this episode we're joined by David Hayden, the General Manager at Mercure and ibis London Earls Court Hotel. In this episode, we talked about the hotel’s soft launch earlier this summer, David’s w…
00:43:53 |
Fri 27 Sep 2024
Chicostay: How thinking like a retailer can help your hotel drive ancillary revenues
In this episode we speak with Tony Barker, owner of hospitality tech platform, Chicostay. Tony tells us about his early career building software to help airlines modernise their ancillary businesses,…
00:37:05 |
Fri 20 Sep 2024
Guy Ivesha on how mavericks can reinvent wellbeing in hospitality
In this episode we’re joined by Guy Ivesha, CEO of workspace and lifestyle concept Maslow's. Guy discusses how his love of hospitality runs in the family, his role in redeveloping one of New York's m…
00:45:37 |
Fri 13 Sep 2024
Splendid Hospitality’s MD on how positive leadership can leave behind a lasting legacy
In this week’s Checking In we're joined by Andrew Kendrick, Managing Director of Hotels at Splendid Hospitality Group. Andrew talks about how his love of hospitality began at his family’s own hotel i…
00:46:26 |
Fri 06 Sep 2024
Walk for Wellbeing: Tackling mental health in hospitality one step at a time
This week we’re joined by Sean Wheeler, Hospitality Action Ambassador and a People and Culture Consultant at Sean Wheeler Consulting. Sean talks to us about the ways in which hospitality leaders can …
00:34:17 |
Fri 30 Aug 2024
What are the simple practices M&E teams should adopt to secure more bookings?
This week we spoke with Louise Tawadrous, client services director at the insights and consultancy firm BVA BDRC. We discussed how Louise began her career with an 8-year stint at IHG climbing up the …
00:38:22 |
Fri 23 Aug 2024
Sofitel UK’s Area GM on building trust in her teams in New York, London and beyond
In this week’s episode we’re joined by Marie-Paule Nowlis, the Area General Manager for Sofitel UK and General Manager of Sofitel London St James. Marie-Paule discusses her experience of hospitality …
00:37:00 |
Fri 16 Aug 2024
Effectively managing a hotel’s pre-opening to ensure satisfied guests
In this episode of Checking In, we're joined by Mark Winter, the Pre-Opening General Manager of Holiday Inn Blackpool, which recently opened in May of this year. In this episode, we talked about Mark…
00:40:16 |
Fri 09 Aug 2024
HotelPlanner CEO: Boosting bookings and understanding guests with AI
In this episode we're joined by Tim Hentschel, the co-founder and CEO of HotelPlanner. We discuss the process of developing HotelPlanner, how Tim scaled and developed the company, how the platform w…
00:36:13 |
Fri 02 Aug 2024
HotelPartner MD on tailoring revenue strategy to meet consumer needs
This week we are joined by Robert Holland, the managing director of HotelPartner Revenue Management. We discussed Robert’s journey in hospitality managing hotels and restaurants and what he learned a…
00:36:32 |
Fri 26 Jul 2024
Kerian Barnes: Overseeing operational and commercial excellence
This week we are joined by Kerian Barnes Operations and Commercial Director for Starboard Hotels. We discussed Kerian’s journey to her role today, from young chef in male dominated kitchens to overs…
00:37:25 |
Fri 19 Jul 2024
James Lynch: The secrets behind an award-winning hotel design
On this episode of Checking In we are joined by James Lynch, the Owner of The Albion, an award-winning 12-bedroom hotel located in Cardigan, Wales. We discussed his non-traditional route into hospita…
00:30:48 |
Fri 12 Jul 2024
A warm Yorkshire welcome with Cedar Court Hotels
This week we spoke with Wayne Topley - managing director at Cedar Court Hotels in Yorkshire. Wayne told us about how he steered the business through Covid only months after being appointed as MD, wha…
00:54:45 |
Fri 05 Jul 2024
MD of AA Hotel Services on the ratings scheme's evolution since 1908
In this episode we’re joined by Simon Numphud, Managing Director of AA Hotel Services. In this episode, we discuss how the AA’s assessment scheme has evolved since inspections began in 1908, the rece…
00:48:09 |
Fri 28 Jun 2024
Stepping into leadership: RBH MD on steering indie and branded hotels
In this episode, we speak to Louisa Green, Managing Director of RBH Hospitality Management. We spoke about her recent appointment to the top job, how RBH serves both independent hotels as well as ful…
00:40:45 |
Fri 21 Jun 2024
The Social Hub founder: A pioneering hybrid hospitality concept
In this episode we’re joined by Charlie MacGregor, CEO and founder of hybrid hospitality group, The Social Hub. Charlie discusses how the student accommodation, leisure stay and coworking mix builds …
00:46:28 |
Fri 14 Jun 2024
Coaching hotel firms through transitional change
This week we spoke with Tim Davis MBE, Founder and Managing Director of PACE Dimensions, a management consultancy firm that advises hotel groups, amongst other sectors. We spoke about his career with…
00:58:00 |
Fri 07 Jun 2024
Total Transformation: Creating the right blueprint for team success
This week we are joined by Simon Drake , the general manager of The Store, in Oxford. We discussed the process of turning the historic Oxford department store Boswell’s into a 101 room luxury hotel, …
00:51:16 |
Fri 31 May 2024
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