America's Credit Unions

On July 30, the credit union movement will come together to inspire an authentic and high-energy conversation about why we love credit unions.

Using the hashtag #ilovemycreditunion, credit unions and…

A popular book on simplifying one’s life is titled, in part, “Don’t Sweat the Small Stuff.” This might be sound advice for decluttering one’s mind, but, when it comes to member service, the genius is…

Good marketers don’t go it alone. Instead, they collaborate to gain multiple perspectives and achieve the best possible outcomes.

That approach works well for Alana Kelly, marketing manager at $365 m…

As credit unions look ahead to post-pandemic operations, it’s clear that some of the solutions created or enhanced in 2020 are here to stay.

Like other areas of credit unions, lending departments hav…

For Juan Fernández, Pride Month is about celebrating what makes each of us unique.

“That’s something I’ve struggled with throughout my life,” says Fernandez, president/CEO of the Credit Union Associa…

With the rising availability of vaccinations and the country reopening, people are beginning to spend at or above pre-pandemic levels. And they’re turning to digital channels to complete their financ…

This episode of the CUNA News Podcast continues the discussion about Advancing Communities, an initiative launched by America’s Credit Unions. Advancing Communities encourages credit unions to share …

To fully unlock their digital potential, credit unions must develop or adapt strategies to address several emerging market realities. Lending trends in particular have changed dramatically, and credi…

As a graphic designer, Kassandra Martin brought creative skills to her job at Direct Federal Credit Union in Needham, Mass. She took it upon herself to learn the data analytical skills that increased…

n more ordinary times, mergers and acquisitions are huge undertakings for credit unions. They’re both challenging and exciting.

Those characteristics haven’t changed as a result of the coronavirus (C…

Stronger credit unions make stronger communities. As the country recovers from the effects of the coronavirus (COVID-19) pandemic, there has perhaps been no better time to remind consumers and lawmak…

From member service to digital solutions, credit unions have spent the last year adapting to the new reality of living through a pandemic. And now, almost halfway through 2021, it’s becoming clearer …

By day, Nick Etscheid’s job with Amazon Network Services focuses on international businesses. But he wanted to get involved with his local community, make an impact, and gain strategic skills.

The 28…

More than a year into the coronavirus (COVID-19) pandemic, credit unions have learned a great deal from the accelerated adoption of digital channels that occurred.

Members are interacting digitally w…

Successful marketing and business development increasingly require a strong focus on community service and relationship-building.

That’s according to two industry leaders honored during the 2021 CUNA…

The coronavirus (COVID-19) pandemic demonstrated why it’s critical to bring the human element into human resources (HR).

This episode of the CUNA News Podcast features two award-winning HR leaders:  …

Achieving a high-performance culture, especially during challenging times, requires employees to be engaged, enabled, and energized.

That’s the word from Adrian Gostick and Chester Elton, co-founders…

The onset of the coronavirus (COVID-19) pandemic has revealed the value of a more personalized consumer experience. Sometimes that experience is created through technology, while at other times, the …