Your Customer Is Speaking Up!
'Your Customer Is Speaking Up!' brings to you the stories of impactful customer conversations and the lessons brand builders can learn from it.
- Update frequency
- every day
- Average duration
- 8 minutes
- Episodes
- 24
- Years Active
- 2024
From Ocean to Outfit: Adidas' Wave of Change
Adidas made waves in the fashion industry by turning ocean plastic into stylish apparel.
In this episode, we dive into the brand's sustainability journey, exploring how they listened to customer de…
00:03:31 |
Fri 16 Aug 2024
Domino’s Pizza: The Recipe for a Turnaround
In this episode of Your Customer is Speaking Up, we dive into the dramatic story of how Domino’s Pizza faced harsh criticism and turned it into a recipe for success.
Discover how transparency, hone…
00:03:45 |
Thu 15 Aug 2024
Brewing Controversy: When Starbucks Stirred the Race Debate
Join our hosts Brian and Lily as they unpack the infamous Starbucks "Race Together" campaign of 2015.
Discover how a well-intentioned initiative to spark conversations about race became a PR nightm…
00:03:55 |
Wed 14 Aug 2024
United Breaks Guitars
Dive into the viral sensation that shook United Airlines in our premiere episode of "Your Customer is Speaking Up!".
Host Brian unpacks the infamous "United Breaks Guitars" incident, where one music…
00:05:09 |
Tue 13 Aug 2024
Disclaimer: The podcast and artwork embedded on this page are the property of OhMyCustomer. This content is not affiliated with or endorsed by eachpod.com.