WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
The lines keep blurring between traditional retail supply chains with trends such as DTC and buy-online-pick-up-at-store. With large retailers offering such convenience, it's harder for…
The risk profile of manufacturers plays a critical role in how insurance companies and regulatory agencies perceive them, including their cybersecurity standard operating procedures, th…
There are a lot of definitions around LEAN. But implementing it right is easier said than done. Most companies fail to implement LEAN because they focus more on tools than focusing on s…
There is always so much at stake with ERP implementations. One plus one is perhaps eleven when it comes to deploying ERP. They are never just technology deployment. The companies that p…
Product pricing is more than just the dollar amount printed on the packaging or pricing labels. It drives consumer behavior, affects the customer experience, and impacts the bottom line…
ERP contracts are inherently crafty. If you don't have experience buying an ERP, you might want to get your contracts reviewed with a consultant who has several years of experience revi…
Mobility can increase the efficiency significantly of your warehouses, from automating your data entry to voice-enabled picking. But how to plan for a mobility journey? Is it as simple …
Have you had challenges engaging with your customers? Do you lose prospects just because you could not call them timely? Do you have challenges in finding net-new prospects? Do you have…
Gears are among the most foundational parts of machines, ranging from food delivery equipment to medical devices. While we all may recognize the prevalence of gears, how many of us know…
Most people think of customer experience as providing the best customer service. But, in reality, it's much bigger than that. It's about removing the friction and choppiness from each c…
As your business grows, it's hard to find that Goldilocks zone of inventory so that neither you lose on opportunities nor lock your cash down. Sales and operations planning is easier sa…
They say that numbers add up. It couldn't be more true about tail spend, which is the non-strategic spend that most companies don't care for. The problem becomes far serious if they may…
Most organizations focus on growing revenue. Sure, getting revenue is always the hardest part. But did you know that the increased time between earning revenue and collecting cash could…
Data is the new oil. But collecting data could also mean distracting your operators from focusing on jobs. Moreover, just because you collected millions of data points, drawing insights…
Digital Twin has been around for a long time. But is that just marketing hype? Is it just a fancy term for data gathering? What are the core challenges digital twin solves? Is that supp…
Are we already out of the woods from COVID? Should you be bullish on the economy? How should you plan your investments for this year? Can you comfortably plan for long-term investments?…
As your company grows, you might feel the need for software as you encounter each problem. The software landscape is hard to navigate, and if you don't understand the role each system, …
No one appreciates uncertainty. It is even more frustrating when the uncertainty may not be in your control. And if you are an executive of a company, navigating through difficult times…
Building a high-performing sales team requires more than just winners and the winning product. It requires the right compensation structure, refined customer groups, and a deep understa…
Running manufacturing operations is not easy. But if you are running a machine shop that produces complex parts in short runs, the switch over time between jobs or additional time spent…