053 Take some f**king responsibility for your life | The Success Principles by Jack Canfield

What is the difference between successful people and non-successful people? It's how they respond to the op…

052 Looking back at 2021, what did I learn and what did I achieve?

Wow, what a year! And how has it finished so quickly! In this episode, I am looking back at 2021 to understand what did I learn and w…

051 The 50th episode and I finally caught Covid! | Magical Musings #2

In the second instalment of my monthly mini-series called Magical Musings, where I share my thoughts, my feelings, rambles and scr…

050 Merry Christmas you filthy animal, and a happy new year!

How is it that time of the year already! Christmas is upon us and I simply had to title this episode with the best Christmas film quote eve…

049 Why Customer Experience Matters with Aaron Chetwyn from Insight 6 | Customer Experience Tips

Why does customer experience matter? Well, customers who receive a good experience are more likely to b…

048 How to get to great ideas with Cat Hase from Imagine If | How to be more creative

Do you struggle to come up with ideas? Do you wonder how others are always coming up with new ways of being creati…

047 Smelling The Roses | personal development tips

When was the last time you stopped and smelled the roses? In this week's episode on my series of "Personal development tips", I want to share a simpl…

046 How to be more productive at work with Isi Dixon | Business tips and ideas

What is the key to becoming more productive? In this week's episode on my series of "Business tips and ideas", I want to …

045 I'm going to be a father! | Magical Musings #1

Yes, that's right, I'm going to be a father!!! Oh my god! I can't believe those words even left my mouth, a father!!!!!! What???

So in this special m…

044 The Social Media Lurkers! | How to be more consistent

Social media Lurkers are everywhere! In this week's episode on my series of "how to be more consistent", I want to share why being consistent …

043 Becoming more significant with Sylvia Baldock

What does becoming more significant mean and how can you truly be the best version of yourself? Continuing my theme of Becoming a better version of y…

042 Thank you for listening | Best self improvement podcasts

In this week's special episode, I am shouting out to thank all of you! Yes, that's right all of the listeners and followers who have review…

041 Creating customer empathy in size 14 shoes! | Customer Experience Tips

What is customer empathy? And importantly, how do you do it in size 14 shoes!!!

In this week's episode (continuing with my ser…

040 How to create Celebrity Service With Geoff Ramm

This week, my adventure in being the best version of you and creating a magical customer experience brings me to the amazing Geoff Ramm and his prof…

039 You're CX'y and we know it | Customer Experience Tips

In this week's episode (on my series of customer experience tips), I am joined by the amazing Sharon Boyd for a great conversation on "what ma…

038 What Would Ricky Do? | Becoming A Better Version Of Yourself

Quite simply, my tip for becoming a better version of yourself this week is all about the profound idea called "What Would Ricky do?" (…

037 How to create a customer focussed culture with Benjamin Drury The Culture Guy © | Customer Experience Tips

My first guest of season 3 is my good friend Benjamin Drury, The Culture Guy ©. Ben joins…

036 I want to support you (But I need your support!) | self-improvement journey

Fancy supporting the journey?...

Well, I want to support you too (But I would love your support too hehe). As you may kn…

035 Come join the adventure... (Welcome to Season 3) | Best self-development podcasts

Never fear... Season 3 is here! Woohoo!

Yes, it's true! I am back for another adventure with Season 3 of the Unlock…

034 Reflections | End of season 2

As the world begins to open up again, before we move too far forward, it's important to stop, pause and reflect on how far we've come...

Unfortunately, it is the end o…