Uncommon Sense - Tools to Improve your Work Forever

More than just a tagline or a sales pitch, the Value Proposition Statement is a tool for alignment and clarity, serving as a compass, guiding us towards delivering what our customer truly values.  An…

Direct, indirect, internal, external, regulatory, people who think they’re customers because they have authority, and ironically, customers who don’t even know that they’re customers.  Identifying th…

How do you know that performance data is accurate?  Are you sure there aren’t, in fact, a series of processes hiding behind your process, distorting your measurement results?

Mood's Median Test and AN…

5 Whys is a great problem-solving tool for improvement projects, and it can also be invaluable in your day-to-day work to understand root causes when things go wrong, as they do from time to time!

At …

Ensure a productive and successful partnership with your sponsor and achieve more with your next improvement project.

PMI Director Consultant Warren Knight shares his 5 top tips on what you need from …

Avoid wasting time on ineffective improvement strategies by using scatter diagrams to visually prove or disprove your theories.

PMI Senior Consultant Damion Albinson delves into the fascinating world …

Do you need to identify potential causes of an undesirable effect or problem?  Then you're in luck because in this episode of PMI's Uncommon Sense podcast, PMI Senior Consultant Damion Albinson talks…

All business improvement is geared around doing a better job for your end customer.  But in reality, so much of what you work on isn’t directly affecting them, so it’s just as important to know your …

We have an innate ability to manage our personal lives successfully, but as observed by PMI Director Consultant Barry Byrne, we’re sometimes reluctant to apply the same planning approach to our proce…

The majority of problems you face in your organisation are likely to be systemic, manifest across multiple parts of the business, and will have a number of root causes.  Therefore, it's essential to …

You’ve done a great job of diagnosing the problem;  you’ve identified the waste, and you’re feeling really enthusiastic about the solution you've designed.  So why not just go for it?

In this episode …

When Visual Management is done well, it has a simple elegance about it that helps you to understand how to best manage your work.

PMI Director Consultant, Sean Buckland, talks about taking the time to…

Join Dennis Crommentuijn-Marsh, Director Consultant and enthusiastic innovator, as he talks about the joy and the fun of using Idea Generation to find solutions to challenges when the answer doesn’t …

We all love Quick Wins.  And in the world of Process Improvement, they help you maintain motivation to get the maximum benefit and return for the work you do.  But how do we define a Quick Win, and h…

A SIPOC can reveal what you don’t know about your process, as well as gather together what you do.  It’s very much about setting the context for the improvement work you’ll be undertaking, says PMI D…

See for yourself how a process is operated by going to Gemba – ‘the real place’ where the work happens.

PMI Director Consultant Dennis Crommentuijn-Marsh has certified scores of Lean Six Sigma project…

The starting point for any project-based improvement effort, your Problem Statement should be a concise description of the issue to be solved.  Sounds simple, right?  But using this fundamental tool …

Waste identification and elimination is a life’s work, but collate where your customer sees the value into a single visualisation of your end-to-end process, and you’ll have an extremely powerful too…

PDSA – Plan, Do, Study, Act – the iterative four-stage thinking model for delivering change.

Contrary to common sense, this robust framework actually begins with ‘Study’, PMI Senior Consultant Damion …

The dogged pursuit of finding and eliminating the eight deadly wastes from your processes – it’s the classic Lean theory, with a proven track record for success.

So the statement posed by PMI Senior C…